Client Services Representative
1 month ago
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing:
Serves as primary point of contact for internal and external clients and various departments/divisions to resolve outstanding issues, comply with customer requests, and respond to client inquiries.
Provides support in research and resolution of problems and inquiries.
Interfaces with clients to determine present and future needs and discusses progress toward solutions.
Coordinates with clients, relationship managers, and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.
Prepares monthly and quarterly sales and departmental reports.
Keeps abreast of new products/services and changes to existing products/services.
Maintains comprehensive knowledge of applicable products, services, and company policies and procedures.
Participates in client loyalty process by informing assigned clients of process, encouraging clients to respond to survey information in a timely manner, participating in follow-up discussions and developing action plans to address any negative comments.
Other related duties assigned as needed.
What you bring
Communicates ideas both verbally and in written form in a clear, concise and professional manner
Requires working knowledge of FIS products/services as well as general banking operations and procedures
Ability to understand and apply concepts
Ability to handle projects commensurate with job expectations
Requires excellent presentation, writing, organizational, analytical and problem solving skills
Requires human relations, negotiation and documentation skills
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Flexibility, versatility, dependability
What we offer you:
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A modern, international work environment and a dedicated and motivated team
A broad range of professional education and personal development possibilities – FIS is your final career step
A competitive salary and benefits
A variety of career development tools, resources and opportunities
The chance to work on some of the most challenging, relevant issues in financial services & technology
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Array
-
Client Services Representative
4 weeks ago
London, United Kingdom Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Client Services Representative
1 month ago
London, United Kingdom Gold Group Full time**Client Services Representative, London/WFH** **£32,000 - £35,000 + Benefits** We are currently looking for someone with excellent written and verbal communication skills, degree educated, and perhaps has experience of working within a complaints related role. Our client is an investment firm with an operational team who oversee post sales...
-
Client Representative
4 weeks ago
London, United Kingdom Channel Centre Full timeWe are seeking a highly motivated and detail-oriented individual to join our team as a Client Representative. As a Client Representative, you will be responsible for providing exceptional customer service and support to our clients in the financial services industry. This is a full-time position with opportunities for career growth. **Duties**: - Analyze...
-
Client Service Representative
1 month ago
East London, United Kingdom Smile Hub Full time**Monday to Friday role** We are a well-established, very friendly, and loyal team of healthcare professionals based in the City of London. We are looking for **one**; - **Client Service representative**, full-time position for with availability between 8:00am and 7.30pm The role is full-time. **Your Benefits** - A commitment to help you develop your...
-
Pensions Client Services Representative
3 days ago
London, United Kingdom Welocalize, Inc Full timeCustomer Success Representative page is loaded Customer Success Representative Apply locations Home Office (London) time type Full time posted on Posted Yesterday job requisition id R0005109 If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. com subject Workday Candidate Login When...
-
Client Representative
3 days ago
London, United Kingdom EXPERIENTIAL ADVISORY LTD Full time**Responsibilities**: - Utilise Salesforce to maintain client records and interactions - Analyse client needs and provide suitable financial solutions - Handle client inquiries and resolve issues promptly and professionally - Collaborate with internal teams to ensure client satisfaction **Qualifications**: - Proven experience in a client-facing role...
-
Client Services Representative | English
2 months ago
London, United Kingdom eRecruitSmart Full timeFor over 20 years, our client has been the leader in infrared saunas, which have been shown through clinical trials to help people feel better and achieve their health and wellness goals. As a Customer Care Representative you’ll play a crucial role in ensuring that our client’s customer service run smoothly, coordinating and communicating with customers,...
-
Client Representative
2 days ago
London, United Kingdom BLUE TIDE DEVELOPMENTS LTD Full timeWe believe in building strong relationships with our clients and delivering outstanding service. Join our team and help us continue to exceed our clients' expectations. **Position Summary**: We are seeking a motivated and customer-focused Client Representative to join our sales team. The Client Representative will be responsible for managing client...
-
Client Representative
4 weeks ago
London, United Kingdom ALPHAATOMIC LTD Full timeAre you a persuasive communicator with a passion for building relationships and exceeding targets? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our team as a Client Representative. **Responsibilities**: - Serve as the main point of contact for clients, providing exceptional customer service and addressing any inquiries or...
-
Client Service Representative
3 days ago
Bromley, Greater London, United Kingdom Pontoon Full time €75,000Client Service Representative Bromley 12 Month Contract £75,000 per annum (PAYE) The Role My high-profile banking client is seeking a dynamic and experienced Client Service Representative (CSR) to join their team. In this role, you will serve as the main point of contact for a prestigious clientele dealing in Futures & Options and OTC clearing. Your...
-
Head of Client Services
1 week ago
City of London, United Kingdom Client Full timeHead of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...
-
London, United Kingdom MiTrade Services Full time**Job Description - Customer Service Representative** **Company Overview**: Mitrade Group Ltd is a global organisation rapidly expanding to meet the demands of our ever-growing clientele base. Our UK office, Mitrade Services, is just starting up, presenting a unique opportunity to be a founding member, and actively working within the core of the business....
-
Client Services Representative
3 days ago
London, United Kingdom Broadridge Full timeAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. **Job Description**: The successful applicant will establish, build and maintain excellent working relationships with global custodian...
-
Customer Service Representative
2 weeks ago
London, United Kingdom MiTrade Services Full time**Company Overview**: Mitrade Group Ltd is a global organisation rapidly expanding to meet the demands of our ever-growing clientele base. Our UK office, Mitrade Services, is just starting up, presenting a unique opportunity to be a founding member, and actively working within the core of the business. With this, internal growth is not only welcomed but...
-
Client Services Representative
1 month ago
London, United Kingdom FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
Client Services Representative
3 weeks ago
London, Greater London, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
-
Client Services Representative
3 weeks ago
London, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS youâll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...
-
Client Services Representative
1 month ago
London, United Kingdom FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
Customer Service Representative
2 weeks ago
London, United Kingdom Steppe2 Full time**Customer Service Representative** We are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional support and assistance to ensure their satisfaction with our services. You will play a crucial role...
-
Client Services Representative
2 days ago
London, United Kingdom Investec Full timeInvestec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and...