MDT Administrator/Support Medical Secretary

3 months ago

StokeonTrent, United Kingdom University Hospital of North Midlands NHS Trust Full time

Job summary

The role of a MDT Administrator will liaise with members of the MDT to facilitate effective MDT meetings, accurate recording of data (for example investigations) and ensure appropriate communication between individuals and departments involved in the management of sarcoma MDT patients. There is also a responsibility to work collaboratively with other services to ensure all relevant information is available to facilitate MDT discussions. The role also includes supporting the Medical Secretariesludes supporting the Medical Secretaries.

Main duties of the job

Please refer to Job Description

The role of a MDT Administrator will liaise with members of the MDT to facilitate effective MDT meetings, accurate recording of data (for example investigations) and ensure appropriate communication between individuals and departments involved in the management of sarcoma MDT patients. There is also a responsibility to work collaboratively with other services to ensure all relevant information is available to facilitate MDT discussions. The role also includes supporting the Medical Secretariesludes

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

There is a requirement to exchange verbal and written routine information with a variety of different groups of staff. The information dealt with may be of a complex or sensitive nature and tact and diplomacy will be required in communications in order to negotiate required outcomes. To ensure communication channels are used appropriately to facilitate the flow of information internally and externally. To provide cover and support for other members of the cancer support team, as necessary, to maintain the smooth running of MDT meetings and the provision of seamless pathways of care for patients. To communicate with members of the MDT verbally, electronically or in writing to ensure that the information necessary for effective team functioning is available at each meeting.

Attend the MDT meetings to facilitate the setting up, closing and other associated tasks of the MDT meetings.

The work requires a baseline theoretical knowledge of medical terminology and of computer software programmes

The post-holder will require knowledge of the patients administration and other related systems, acquired through training and experience to NVQ3 or equivalent. Understanding of a range of work procedures possibly outside immediate work area, some of which are non-routine. There will be a requirement to exercise judgement when dealing with requests for patient information and access to MDT meetings. The post holder will need to be able to analyse information relating to patients investigations, patient pathway and clinical protocols in order to select the correct option for the patient. The post holder will be required to interrogate MDT records and analyse this information in order to identify trends in attendance. To provide administrative facilitation of meetings including preparing, organising and circulating agendas and lists. To identify any changes to the MDT list in a timely fashion and to communicate these to relevant team members. To work to schedules to ensure all relevant information is available to the MDT meeting in a timely fashion The post requires physical skills which are normally obtained through practice over a period of time or during practical training, standard keyboard skills and use of the hospital PAS Assists patients/clients/relatives during incidental contacts. The post holder will be required to implement operational policies and procedures in their own area relevant to the MDTs covered and will be expected to propose changes to the working practises in their own area in order to bring about improvements in the MDT service or function. The post-holder will be responsible for safe use of equipment utilised by self and other members of the MDT. This may include setting up of computers, imaging/pathology viewing equipment, projectors and video-conferencing equipment. The Post-holder will be responsible for the safe use of equipment and returning this to a secure storage after use The post holder will be responsible for ensuring that the MDT rooms are returned to the pre meeting standard layout and all patient identifiable documents are removed and stored / destroyed appropriately The post holder will contribute to the training and induction of new members of staff and support less experienced members of staff by sharing experience and offering advice on working practices. The post holder will be required to process, transmit and store patient data using computerised systems and to file paper data within the case record in a retrievable format. To utilise appropriate software excel/access in order to provide regular monthly reports on the attendance and activity of the MDTs in numeric and graphical form for Peer Review visits. Will deal with general enquiries and resolve routine problems Will be expected to refer more complex issues to the relevant Patient pathway tracker for advice There is a daily requirement to exert moderate physical effort for several long periods during a shift related to the movement of laptops and other pieces of mobile equipment. There is a frequent requirement for concentration where the work pattern is unpredictable. Requirement to use VDU equipment more or less continuously on most days. To take every reasonable opportunity to maintain and improve your professional knowledge and competence To participate in personal objective setting and review, including the creation of a personal development plan Person Specification

Essential Qualifications

Essential

Good all round education with at least 5 GCSE's including Maths & English or NVQ equivalent experience.

Desirable

Typing RSA Level 3 or computing equivalent

Knowledge Skills, Training & Experience

Essential

Ability to communicate effectively with staff at all levels Ability to prioritise one's own work effectively Team Working Experience of Microsoft Word, Excel and Access Experience of hospital PAS systems Knowledge of medical terminology

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