Administration Assistant

7 days ago

Spalding, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

Job summary

Would you like to develop and achieve a career within administration? Would you like to be supported and help to develop new skill? Would you like to work in an astounding and nurturing team?

To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers

Duties provided within defined time standards

Compliance with appropriate legislation and LPFT policies

Feedback from colleagues and other stakeholders

Compliance with CQC standards

Accurate and appropriate information is recorded appropriately using the Trust's information systems

Productivity targets are met

Main duties of the job

Gathering appropriate information from a variety of sources to input accurately onto a database.

Production of basic reports including graphs and tables as directed.

Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality

General administration duties including: answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.

Responsible for making room bookings and maintaining room booking diary.

Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar

Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.

Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, photocopiers, fax machines, printers, computers etc.

Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e-noting and storage.

Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national an

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Job description

Job responsibilities

Responsibilities for direct/indirect patient care

To maintain paper and electronic records

To maintain a safe working environment

To provide information required to achieve organisational objectives

To ensure security of patient records

Responsibilities for policy and service development implementation

To maintain services to meet quality standards and the smooth running of the department

To achieve local/national standards as appropriate

To identify areas for improving services in own area

Responsibilities for financial and physical resources

To contribute to effective use of resources

To monitor, maintain and order stock

Responsibilities for human resources (including training)

To participate in continuing professional development

To regularly update skills

To create and maintain effective teamwork

Abide by LPFTTrust policies and procedures

Planning and organisation of own day to day workload.

Responsibilities for information resources

To actively participate in annual appraisal

To take responsibility for meeting own development/training needs

Responsibilities for research and development

To assist in data collection

Person Specification

Qualifications

Essential

GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent ECDL or equivalent including basic knowledge of all MS Office packages - including Microsoft Office calendar for diary management NVQ level 2 Business and Administration or equivalent Typing/word processing or equivalent

Experience

Essential

Relevant experience of working in a general administrative background, preferably within an NHS setting

Skills

Essential

Understands Code of Conduct in relation to Data Protection and Information Governance Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances. Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database

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