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Aural Care Practitioner/Nurse
3 months ago
Job summary
Hear for Norfolk is dedicated to improving the lives of people of all ages with all degrees of hearing loss and related conditions. This is achieved by providing a range of holistic and accessible services: hearing assessments and fitting of hearing aids, hearing aids maintenance, otoscopy screening, aural care using microsuction, emotional support, information, advice, and training.
Our service users identify us as the key provider of healthcare services for people with hearing loss.
Our Aural Care Service is registered with the Care Quality Commission.
We are seeking a qualified, experienced and registered Aural Care Practitioner with a passion for quality and patient-centric care to join our forward-thinking charity and help develop further our Aural Care Service. If you are a caring individual, enthusiastic and motivated about providing the best care to our patients then this could be the opportunity for you We are looking for a conscientious, hard working, professional and motivated individual.
Working hours can be arranged to suit the applicant/s. The numberof hours is flexible, so we envisage that some applicants may offer to work forus one or two days per week, and retain some of their existing NHS job, forexample. We are looking to recruit to a full-time equivalent position,however the hours per week can be covered by more than one person.
Training and clinical supervision will be provided.
Main duties of the job
Please see the job description and person specification for full details of the role and responsibilities.
To provide safe ear wax removalthrough either microsuction or dry removal, as required, for the best patientcare, meeting their individual needs, to a professional standard and in linewith best practice and organisational policies and guidance, and approvedquality standards (British Society of AudiologyPractice Guidance Aural Care (Ear Wax Removal)
About us
We are dedicated to improving the emotional wellbeing, communication, and the overall quality of life of people with hearing loss and related conditions.
Our multi-disciplinary team of qualified, professional and experienced staff and dedicated volunteers are committed to our values:
Inclusivity - we believe in making our services available and accessible to anyone who needs them. We believe in staff having the ownership of the services we provide and be empowered to proactively make improvements in their areas of work.
Integrity - we believe in treating people with respect, being open, honest and trustworthy. We believe in transparency, accountability, recognising our limitations and in strict adherence to confidentiality.
Responsiveness - we believe in a safe, timely, effective, efficient and flexible modus operandi. We believe in responding promptly to the changes in need of our service users, as well as the changes required within the organisation to ensure we maintain a high-quality provision.
Resourcefulness - we believe in finding effective solutions to solve problems, in assessing the need to enable us find a way to help. We believe in planning in accordance with resources available, working as a team and in a collaborative way with other organisations.
Free car parking on site.
Job description
Job responsibilities
Principalduties:
1. To prepare the clinic room in readiness for the procedure(on premises and on mobile unit).
2.To undertake domiciliary visits withassistance from the mobile clinic assistant/driver.
3. To take an relevant medical history from patients andperform a thorough examination of their ears to determine the need for ear waxremoval.
4. To ensure that theservice is accessible to patients with additional needs ( LD, Autism,Dementia, physical disabilities and language barriers) and that patientsspecific needs are taken into account during the procedure.
5. To competently undertake the ear wax removal procedureusing microsuction or using manual tools, if required, in line with the servicesStandard Operating Procedures.
6. To accuratelydocument the treatment undertaken in the patients records management systemand generate the post-procedure letter to referring clinicians within thecommissioning body set timescales.
7. To educate patients on good aural hygiene,wax management and the need for regular aural care.
8. To address theany additional needs identified by patients by providing Information orsignposting to relevant internal or external services.
9. To liaise withENT, Audiology colleagues and Medical Practices as and when required.
10. To ensureadherence to service standards and infection prevention and controls protocols.
11. In conjunction with other aural care practitioners, to carry outclinical risk assessments.
12. To report incidents in atimely manner.
13. In conjunctionwith other team members to keep control of consumables and purchase of requiredconsumables as and when necessary.
14. In conjunctionwith colleagues undertake marketing and development activities for the service.
15. To providetimely reports and information to the Head of Clinical Services and the ChiefExecutive in readiness for inclusion into management reports for the Board,commissioners and stakeholders, as required.
16. To support theteam with the production of publications and marketing materials for allservices.
17. To assist theCharity in its income generation programme, income from procedure fees,individual donations.
18. To beavailable to assist in other areas of the Charitys work as needs arise.
Person Specification
Experience
Essential
Experience of working with vulnerable people Experience of working in NHS or other healthcare setting Experience of liaising with other NHS services Experience of dealing with people at various level
Desirable
Ideally 2 years experience within the clinical area relevant to the service Experience of working with people with all degrees of hearing loss Understanding of the anatomy and physiology of the ear and common ear conditions
Qualifications
Essential
Registered Nurse/Qualified Registered Audiologist 4 GCSE or A Level equivalent grade C or above
Desirable
Educated to degree level