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Case Admin

3 months ago

Southampton, United Kingdom Brook Street Full time

Are you looking for a fulfilling administrative role that offers both variety and impact? Brookstreet has an exciting opportunity for you to join the National Probation Service (NPS) as a Case Admin in Southampton

Role: Case Admin
Location: 7 Town Quay House, Waterside Place, Southampton, SO14 2ET
Contract: Temporary on going assignment (6 months with potential extension)
Hours: Full-Time, Monday to Friday (09:00-17:00 or 08:30-16:30)
Pay Rate: £11.44 per hour

About our client:
The National Probation Service plays a crucial role in the criminal justice system, supervising high-risk offenders in the community and ensuring public safety. By joining us, you'll contribute to a vital mission-keeping communities safe and supporting positive change.

Your Role:
As a Case Admin, you'll be the backbone of our admin team, ensuring that our operations run smoothly and efficiently. Your role will involve:

  • Database Management: Keep accurate offender and victim information up-to-date.
  • Effective Communication: Manage referrals and maintain vital relationships with external agencies.
  • Record Keeping: Prepare and maintain case files and management information.
  • Reception and Enquiries: Provide top-notch customer service and handle enquiries with professionalism.
  • Support Services: Arrange appointments, handle petty cash, and support with meetings and documentation.

Why This Role Is Exciting:

  • Impactful Work: You'll play a key role in supporting our team and contributing to the successful management of offenders, which directly impacts public safety.
  • Diverse Responsibilities: No two days will be the same, as you'll be involved in various tasks from managing databases to handling sensitive communications.
  • Professional Growth: Gain experience within a vital sector and enhance your administrative skills while working alongside a dedicated team.
  • Amazing Team: Be part of a supportive and collaborative team where your contributions are valued and teamwork is key.

What We're Looking For:

  • Excel Experience: Working with Excel is essential to effectively manage and analyse data.
  • Team Player: You thrive in a collaborative environment and work well with all colleagues to achieve common goals.
  • Organized and Detail-Oriented: You have a knack for maintaining accurate records and handling sensitive information with confidentiality.
  • Effective Communicator: Your interpersonal skills help you navigate various situations professionally and empathetically.
  • Proactive Problem-Solver: You're capable of managing multiple tasks and finding solutions to any challenges that arise.

Requirements:

  • All offers are subject to a basic DBS check, 3 years referencing, and HMPPS Vetting.

Ready to make a meaningful impact and advance your career? Apply now and be a part of something bigger. Help us shape safer communities and foster positive change through your administrative expertise

About Brook Street:

Brook Street is a proud supporter of the Armed Forces Covenant, guaranteeing interviews for veterans and spouses/partners of military personnel who meet all essential criteria. As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, we ensure equal opportunities for all.

If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet all the essential criteria, we encourage you to apply. Register your interest via the Brook Street website, where you will find a link to state the role you are interested in. We are committed to engaging with you and providing a supportive application process.