Head of Programmes, Strategy and Improvement

2 months ago


London Borough of Islington, United Kingdom CRA GROUP LIMITED Full time

3 months ongoing contract with local authorities

Job Summary:

·         As part of the Departmental Management Team in Adult Social Care, the ASC Improvement Programme Manager will play a crucial role in delivering on the vision for Adult Social Care: For Islington to be a place made up of strong, inclusive and connected communities, where regardless of background, people have fair and equal access to adult social care support that enables residents to live healthy, fulfilling and independent lives.

·         Support the Corporate Director, Directors, elected members, and other senior managers, by taking a leading role in responding to key strategic challenges, influence and embed organisational strategies, as well as change and improvement projects in the directorate and/or organisation. The Head of Programmes, Strategy and Improvement will be at the forefront of the department’s improvement journey, embedding change and improvements within the context of the new CQC Local Authority inspection framework. Ensuring that Adult Social Care have the effective policies, strategies and systems to deliver our Adult Social Care Vision and the council’s 2030 plan.

Key Duties (Sample):

·         Working with the corporate and political leadership to identify and ensure delivery of their vision, priorities, and value to residents.

·         Leading on developing partnership networks and relationships to improve the wellbeing outcomes for residents and strengthen collaborative working and integration.

·         Facilitating joint working across the sub-region and region in relation to projects and services that affect our residents and people who use our services.

·         Creating and delivering strategies for our communities, enhancing resident voice and influence producing an annual directorate service plan which reflects an effective use of resources and is underpinned by service improvement.

·         Lead an effective Programme Management function within the Adult Social Care Directorate, providing strong and motivational leadership to the ASC Improvement Team

·         Support the development and delivery of the Adult Social Care improvement priority projects, including playing a lead role in inspection preparation and response 

·         Oversee the departments communication and coproduction approach ensuring these align to delivery of our vision and link into the corporate strategy and priorities

·         Provide advice to the Corporate Director and Elected Members on statutory and other regulatory requirements and the development of policy.

·         Take lead responsibility for inspection readiness and peer reviews across the directorate. Support divisions to ensure teams are prepared and confident for statutory inspections.

·         Translate strategy into deliverable plans, establishing effective accountability and communication mechanisms so that staff can carry out their responsibilities.

·         Support the delivery, improvement, management, and performance of the service, directing activity within the council and externally as required.

·         Work closely with internal and external stakeholders to identify innovative ideas to improve strategic outcomes and enduring improvement and change for residents through day-to-day operations.

Essential Experience and Qualifications:

·         Extensive experience of running successful programmes and projects which have driven or led to service improvements and/or change, managing risk and assurance programmes and delivering effective governance

·         Evidence of a track record of successfully operating as a leader in a large, complex and comparable setting and demonstrating political awareness with the ability to create effective working relationships with elected members to provide objective, complex and technical advice and support

Additional information to note:

·         This position will be based in North London





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