Personal Shopping Advisors

1 month ago


Alderley Edge, United Kingdom Frasers Group Full time

Flannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the world’s most coveted brands. Our Personal Shopper Advisors play a key role in offering bespoke styling advice and a premium, personalised service to our customers.

As a Personal Shopper Advisor, you will be the face of Flannels, offering a highly tailored shopping experience to a discerning clientele. You’ll be responsible for building long-lasting relationships with clients, understanding their needs, and providing expert advice on luxury fashion and accessories.

Key Responsibilities:

  • Provide personalised shopping experiences to each customer, offering styling advice and recommendations.
  • Develop and nurture strong relationships with customers, ensuring loyalty and repeat business.
  • Stay up-to-date with the latest trends, designers, and product knowledge to assist customers effectively.
  • Meet and exceed individual sales targets while delivering exceptional customer service.
  • Work closely with other departments to ensure that clients’ needs are met and exceeded.
  • Previous experience in a similar role or luxury retail environment is preferred.
  • Passionate about fashion, with extensive knowledge of luxury brands and designers.
  • A people-person with excellent communication and interpersonal skills.
  • Target-driven with a proactive approach to achieving sales goals.
  • Ability to work in a fast-paced, client-focused environment.
  • Strong organisational skills and attention to detail
  • A rewarding pay structure 
  • Flexible working  
  • Monthly Group Rewards and Recognition 
  • Instore Uniform Discount 
  • Additional sales commission earnings  
  • Group Wide 20% Discount across all Frasers Group brands 
  • Discounted Gym membership 
  • We offer a wide range of Development Courses with National Qualifications ​​​​​​​

This role has no guaranteed work hours, which can vary from week to week, and there may be weeks when no hours of work are offered. 

We reserve the right to close this vacancy once we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 



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