Personal Shopping Supervisor

3 weeks ago


Alderley Edge, United Kingdom Flannels Full time
Personal Shopping Supervisor - Flannels - Alderley Edge

Company Description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.


To continue our growth, we are now looking for a passionate Supervisor to lead our team at our luxury Alderley Edge boutique. 


Job Description

Ongoing Responsibilities:

Drive the commercial performance of the boutique on a day to day basis whilst leading the team to deliver an exceptional service

Oversee and exceute all operational responsibilites related to running the store

Build an engaged and loyal customer base

Connect directly with clients to inspire fashion styling, receive inquiries and sell desired items

Create and maintain customer profiles via Flannels' clienteling tool

Build and own a personal client book

Research, source and find products to satisfy clients' requests and needs

Monitor correspondence and ensure prompt response to all enquiries

Contribute and assist in Personal Shopping / Stylist / Social Media & Marketing team events

Work closely with the internal departments that improve the overall customer journey and feedback on client trends

Ensure timely outreach to all clients

Act at all times as an advocate of Flannels, ensuring company philosophy is at the heart of all interactions with clients and extends across business internally

Achieve yearly targets and KPIs

 


Qualifications

Qualifications and Experience:

Fashion or Marketing degree, or a previous role in the luxury consumer retail sector ideally in customer service roles (as a plus)

Background in a retail leadership management role 

Outstanding written and verbal communication skills (fluency in English both written and spoken) along with excellent customer service, negotiation and interpersonal skills.

Experience working in a personal shopping/styling role is desired

Deep product and brand awareness in the luxury goods market and high net worth client base

Strong work ethic and natural ability to think outside the box and problem solve to strict deadlines

An eye for detail and outstanding organisational skills are essential

Hyper-interest in global fashion trends and the luxury market

Proficient in MS office, including, Word, Excel, CMS, CRM & Clienteling system

Please note this is a store based role, based at our Alderly Edge location, 5 days over 7, which will include a variety of working hours including evenings and weekend work.



Additional Information

You will benefit from:

  • Basic salary 28,256 per annum 
  • Incentive Bonus Scheme 
  • Comission across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme watch THIS video to find out more
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands


  • Alderley Edge, United Kingdom Frasers Group Full time

    FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant...


  • Alderley Edge, United Kingdom Flannels Full time

    Job DescriptionOngoing Responsibilities:● Drive the commercial performance of the boutique on a day to day basis whilst leading the team to deliver an exceptional service● Oversee and exceute all operational responsibilites related to running the store● Build an engaged and loyal customer base● Connect directly with clients to inspire fashion...


  • Alderley Edge, United Kingdom Frasers Group Full time

    Company Description Flannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the world’s most coveted brands. Our Personal Shopper Advisors play a key role in offering bespoke styling advice and a premium, personalised service to our customers. Job Description As a Personal...


  • Alderley Edge, United Kingdom Frasers Group Full time

    Flannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the world’s most coveted brands. Our Personal Shopper Advisors play a key role in offering bespoke styling advice and a premium, personalised service to our customers.As a Personal Shopper Advisor, you will be the face of Flannels,...


  • Alderley Edge, United Kingdom Flannels Full time

    Job DescriptionAs a Personal Shopper Advisor, you will be the face of Flannels, offering a highly tailored shopping experience to a discerning clientele. You’ll be responsible for building long-lasting relationships with clients, understanding their needs, and providing expert advice on luxury fashion and accessories.Key Responsibilities:Provide...


  • Alderley Edge, United Kingdom Flannels Full time

    Personal Shopping Advisors - Flannels - Alderley EdgeCompany DescriptionFlannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the world's most coveted brands. Our Personal Shopper Advisors play a key role in offering bespoke styling advice and a premium, personalised service to our...


  • Alderley Edge, United Kingdom Flannels Full time

    Personal Shopping Advisors - Flannels - Alderley EdgeCompany DescriptionFlannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the world's most coveted brands. Our Personal Shopper Advisors play a key role in offering bespoke styling advice and a premium, personalised service to our...

  • Shop Assistant

    5 months ago


    Alderley Edge, United Kingdom G Wienholt Bakery Ltd Full time

    We have a position available for a Saturday only job, working either a half day or full. The work entails serving customers in our bakery/ patisserie shop. No experience is needed and full training and uniform is suppled. Rate of pay is the minimum wage for your age group. If you are a student we would be looking at age 15 and above. **Job Types**:...

  • Personal Assistant

    5 months ago


    Alderley Edge, United Kingdom Medispa Full time

    **Job Summary**: Our client is a busy professional who has a very busy schedule and needs some assistance in organising her personal life. She is looking for a PA. You will be able to work remotely but must live within a reasonable commute. **Duties** - Personal diary management - Liaise with the nanny with regards to the children’s schedules - Book...

  • Personal Assistant

    5 months ago


    Alderley Edge, United Kingdom Medispa Full time

    **Job Summary**: Our client is a busy professional who has a very busy schedule and needs some assistance in organising her personal life. She is looking for a PA. You will be able to work remotely but must live within a reasonable commute. **Duties** - Personal diary management - Liaise with the nanny with regards to the children’s schedules - Book...

  • Supervisor - Flannels

    1 month ago


    Alderley Edge, United Kingdom Frasers Group Full time

    Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we...

  • Supervisor - Flannels

    1 month ago


    Alderley Edge, United Kingdom Frasers Group Full time

    FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant...


  • Alderley Edge, United Kingdom Flannels Full time

    Supervisor - Flannels - Alderley EdgeCompany DescriptionFLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it...


  • Alderley Edge, United Kingdom Flannels Full time

    Supervisor - Flannels - Alderley EdgeCompany DescriptionFLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it...

  • Supervisor

    5 months ago


    Alderley Edge, United Kingdom The Bubble Room Full time

    We are looking for an enthusiastic hospitality manager to join our team at The Bubble Room Bramhall. We are family run business well established since 2005, offering the highest standards to our guests. We are seeking another manager to add strength to our team. Experienced managers along with bar staff / supervisors looking to take the next step in their...

  • Sia Door Supervisor

    6 months ago


    Alderley Edge, United Kingdom Securo group ltd Full time

    Securo are currently recruiting for experienced SIA licensed Door Supervisors, for a venue in Aldereley edge Rate of pay £14ph Weekly Pay Self-Employed Days: Friday and Saturday 7pm/9pm-2am Additional hours available - Free on site parking - MINIMUM 1 YEARS EXPERIENCE WORKING AS A DOOR SUPERVISOR - Valid SIA license **Job Types**: Full-time,...

  • Breakfast Supervisor

    5 months ago


    Alderley Edge, United Kingdom Cheshire Pub Company Full time

    **Cheshire Pub Company** **The Churchill Tree, Alderley Park** **Our Managers and Supervisors are Leaders, Hosts and Custodians. You will take ownership of your career, venue and team and grow your skillset as you progress to the next level in your career.** **It’s a really exciting time to be joining the Cheshire Pub Company as we are growing our...

  • Cleaning Supervisor

    5 months ago


    Alderley Edge, United Kingdom Total Support Services Ltd Full time

    **Cleaner roles** We are currently recruiting for a Cleaning Supervisor in one of our sites in Alderley Edge. **Hours**: 6 mornings a week 15 Hours a week 05:00am - 07:30am **Rate of pay**: £11.50 per hour **Duties to include**: Sweeping Mopping Vacuuming Damp wiping Polishing Any other general cleaning duties, as and when required. Supervisory...


  • Alderley Edge, United Kingdom Absolutely Gleaming Full time

    EVENING CLEANING SUPERVISOR REQUIRED TO OVERSEE OUR ON-SITE CLEANING TEAM, TO ORDER STOCK AND TO ENSURE THE CLEANING STANDARDS ARE MAINTAINED. HOURS OF WORK ARE MONDAY TO FRIDAY 5.30pm to 8.15pm Starting pay is £14.00 an hour. 4 weeks holiday plus bank holidays, also the offices close over the Christmas period. WE HAVE A FREE MINI BUS SERVICE FOR...


  • Alderley Edge, United Kingdom Total Support Services Ltd Full time

    **Cleaner roles** We are currently recruiting for a Cleaning Supervisor in one of our sites: Waitrose, in Alderley Edge. **Hours**: 6 Days a week 05:00am - 07:30am 2.5 Hours per day 15 Hours a week **Rate of pay**: £11.50 per hour **Duties to include**: Sweeping Mopping Vacuuming Damp wiping Polishing Any other general cleaning duties, as and...