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Ward Administrator

3 months ago

Maidstone, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

Job summary

Have you ever thought about a career in acute mental health services?

Would you like to be part of a CQC-rated "Good" service? Do you want to develop your skills, with the backing of a well-developed administration team, and have the opportunity to participate in appropriate training for this role? If your answer are yes, we have a Ward Administrator vacancy at Priority House Maidstone.

Main duties of the job

The post-holder will work alongside the Admin Team, support nursing staff and ward manager, enabling the team to offer consistency on Upnor Ward in a variety of tasks, ensuring targets are met and providing nursing staff with valuable support.

Post-holder will work in collaboration with another administrator

The post holder will be educated to 'C' Grade or above GCSE in Maths and English or equivalent and NVQ Level 3/RSA3 or equivalent.

Previous experience in an administrative and/or clinical role within the NHS is desirable.

The ideal candidate will have excellent communication and organisational skills, a good working knowledge of Microsoft Office packages, the ability to work to tight deadlines, and adapt to changing/challenging situations daily. Experience in working with data and spreadsheets is desirable but not essential.

You must be keen and reliable, and have a thirst for knowledge and experience. This is a development role that will involve training, on-the-job challenges, and multi-tasking. It is also essential that you communicate clearly, both verbally and in writing.

You will need to possess a sound understanding of confidentiality and be able to remain calm and professional when faced with changing or challenging situations.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman is recognised as playing a vital role in providing an exemplary service.

Job description

Job responsibilities

We are seeking a Ward Administrator to join our friendly administration team in an exciting and hard-working role. Your main duties will include:

Scanning and saving documents Maintaining filing systems in line with organisations policies and procedures. Excellent customer service Answering telephone calls and emails Being based on the wards and can move across all our five other wards when needed Maintaining the staff photograph boards Updating the supervision trees and lead roles for the wards Assisting with ensuring our wards are fully staffed by checking staffing levels daily and putting shifts out to NHS Professionals Assisting with ward audits when needed Keeping staff informed of their training compliance and escalating when necessary To assist with the updating of all noticeboards, staff information folders and staff induction packs Maintain agency staff door fobs To maintain strict confidentiality at all times Assisting with arranging and facilitating interviews for ward staff during absence Working with the wards towards CQC, NHSE and CQUIN requirements when necessary Work alongside the administrator in a variety of tasks to provide nursing staff with valuable support. Person Specification

Essential

Essential

GCSE Mathematics C or above GCSE English C or above NVQ Level 3/RSA3 or equivalent or working towards Administration experience Experience in a work place Excellent communication and organisational skills Ability to delegate and prioritise

Desirable

Desirable

A level Mathematics 4 or above A level English 4 or above Previous experience of working in NHS Previous experience working with people with severe mental health problems Previous experience or knowledge of caring for people in a secure environment Experience of working with data and spreadsheets