UK IT Service Desk Administrator

3 weeks ago


Kingswinford, United Kingdom Intralox Full time

Job Description

Our Global ITS Group is expanding and currently looking for a new member in IT Service and Support. You get positive energy out of successfully supporting our end users, so they can focus on delivering added value to our customers.

What will you be doing?

You provide technical break/fix support on-site and remote, to our global colleagues with a primary focus on EMEA region. No day is the same in the dynamic environment of Intralox. Together with other ITS colleagues you are mainly responsible for handling different incoming tickets, such as troubleshooting hard- and software issues to deep dive into finding the right solution, and fulfillment of requests. The satisfaction and praise you get when you successfully support our end users, make you feel excited about your job. Furthermore, you are responsible for identifying opportunities for continuous improvement and other relevant IT administrative tasks.

What’s in it for you?

You get the opportunity to boost your international experience. Be part of an inspiring work environment grounded in ideas, teamwork, and effort. Ability to invest in your own development.

Responsibilities:

Application of systems analysis techniques and procedures to ensure maximum uptime and efficiency for our broad and diverse end-user base. Investigation, documentation, and resolution of break/fix issues, including (but not limited to) applications, OS, network, and hardware. Maintaining effective communication between business users and other global IT members throughout the course of incident and request fulfillment. Providing project support, including (but not limited to) testing, documentation, and implementation of IT solutions. Maintaining regional vendor relationships.

Requirements:

Undergraduate degree in Computer Science or at least 2-3 years of work experience in the same role. Experience with Windows operating systems Ability to multi-task and prioritize assigned work according to business needs and priorities. Flexibility with work schedule and ability to work evenings and weekends in case of need. Self-managed; ability to work well alone and in a global team environment.  Strong analytical and technical skills: ability to perform root cause analysis.  Excellent written and verbal skills In possession of a valid driver's license Must have Right to Work in UK


  • Kingswinford, West Midlands, United Kingdom Intralox Full time

    Our Global ITS Group is expanding and currently looking for a new member in IT Service and Support. You get positive energy out of successfully supporting our end users, so they can focus on delivering added value to our customers. What will you be doing? You provide technical break/fix support on-site and remote, to our global colleagues with a primary...

  • Office Administrator

    19 hours ago


    Kingswinford, United Kingdom Troax UK Limited Full time

    Troax Lee Manufacturing, part of TROAX Group, a globally recognised brand, are embarking on an exciting journey of expansion, investment and transformation. Putting Safety First; Protecting People, Property and Processes is at the heart of everything we do - for a safer tomorrow. To support the growth of the business we have a newly created role within our...


  • Kingswinford, United Kingdom MET Recruitment UK Ltd Full time

    **Payroll Administrator** **Kingswinford** **Competitive Salary** **Permanent** Are you looking to take the next step in your career moving to a friendly business with industry-leading training and development? **The Company** Our client is a well-established, commercially astute accountancy firm providing a full array of accountancy services to clients...


  • Kingswinford, United Kingdom Certas Energy UK Ltd Full time

    We are currently looking for a Customer Service Advisor to join our Lubricants team at Certas Lubricant Solutions based at our Main UK Distribution Warehouse in Kingswinford. Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. As a Customer Service Advisor,...


  • Kingswinford, United Kingdom Glen Callum Associates Full time

    Job Ref: 3938KBa **Location**: Stourbridge, West Midlands - Commutable from Kingswinford, Dudley, Wolverhampton, Halesowen, Kinver, Kidderminster Location Category: Midlands Central UK Job Category: Admin / IT Jobs Engineering / Manufacturing jobs Operations / Supply Jobs Product Management / Technical Jobs **Salary**: £25-28K + bonus + 25 days leave +...

  • Administrator

    1 month ago


    Kingswinford, United Kingdom Pertemps Network Group Full time

    **Administrator**: - 046107793**£23,000 - £25,000 Per Annum** - Full Time**Permanent** **Kingswinford, West Midlands** **Administration** **Job Description**: - We are delighted to be recruiting for an Administrator to support one of our key clients who are based in Kingswinford. - The Administrator will be based at Head Office and will provide...


  • Kingswinford, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join our Lubricants team at Certas Lubricant Solutions based at our Main UK Distribution Warehouse in Kingswinford.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. You will work closely with...


  • Kingswinford, United Kingdom Certas Energy UK Ltd Full time

    **We are currently looking for a Customer Service Advisor to join our Lubricants team at Certas Lubricant Solutions based at our Main UK Distribution Warehouse in Kingswinford.** Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. You will work closely with...

  • Service Coordinator

    1 month ago


    Kingswinford, United Kingdom Peritum Group Ltd Full time

    **Purpose**: **Job Role**: **The Package**: - Salary range of £26,000 - £28,000 depending on experience - 37 Hour working week. - 25 Days Holiday plus 8 Bank Holidays - Uncapped commission and earning potential for own sales of Service Contracts and Online Training. - Full initial training - Further development opportunities - Modern offices with...

  • Service Coordinator

    7 days ago


    Kingswinford, United Kingdom Totalkare Ltd Full time

    **Purpose** A fantastic opportunity awaits an experienced individual to join a thriving and continuously growing company as a Service Coordinator. **Job Role** A skilled service coordinator to support the service manager and aftersales department. Using modern software the individual will need to schedule a team of engineers across the country for both...

  • Customer Service

    4 days ago


    Kingswinford, United Kingdom HAYS Full time

    Customer Service job, temporary Customer Service job in Kingswinford to start immediately for 3 months. Your new company You will be joining a large organisation in Kingswinford, which is growing and looking to add to their customer service team. Your new role This is a temporary role to start immediately and will be for approximately 3 months with the...


  • Kingswinford, United Kingdom Uniting People Full time

    Working as part of the Customer Services team, you will be passionate about delivering an outstanding customer experience to new and existing customers. **We’re looking for**: - Strong administration skills - Customer Service Experience in similar role (preferred) - Excellent communication skills both written and verbal - Customer focused - Good IT...


  • Kingswinford, United Kingdom Dove & Hawk Full time

    Senior Property Accountant (Service Charge) - Kingswinford - £40,000 to £45,000 DOEMy client, a leading UK and European privately owned Investment and Property Management company specialising in Commercial and Residential property, are currently seeking an experienced Senior Property Accountant with Service Charge experience, to join their Kingswinford...


  • Kingswinford, United Kingdom LMP Group Full time

    **Annual wage - £10,982 (**Annual bonuses are available)** **Working week - Monday - Friday 8.30AM - 5PM. ½ hour lunch.** **Full time 40 hours per week.** **Apprenticeship duration -16 Months** **Advanced Level Apprenticeship **Level 3 (A level)** **USP Steels Ltd is a UK leading steel sheet and plate stockholder, based in the heart of the West...


  • Kingswinford, United Kingdom AD Vehicle Services Ltd Full time

    We are a small business who run vehicle contract maintenance and repairs for large companies with sites throughout the UK. We are currently looking for additional office staff to support our administration team in Kingswinford. This role would suit someone with previous experience within a transport team or with a knowledge of light goods vehicles and...


  • Kingswinford, United Kingdom Repose Furniture Limited Full time

    Repose Furniture enjoys an enviable reputation for quality & innovative design. We are one of the leading bespoke specialist seating manufacturers with proven year on year growth. We are truly an evolving company with family values at heart. An exciting opportunity has arisen for an experienced Customer Service Assistant to join our friendly team on an...


  • Kingswinford, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Role**: Parking Driver/Shunter Full UK driving license essential Training will be provided to operate buses withing Garage **Location**:Birmingham **Salary**: £13.25 per hour **Shift**: To be confirmed 37.5 hours per week 5 days out of 7 including weekends (Days to be confirmed upon interview) A fantastic opportunity has arisen...


  • Kingswinford, United Kingdom Carbon60 - Eng&Tech Full time

    Are you looking to start a career?Want to work for one of the UK's leading engineering businesses?Then look no further! Carbon60 are working in partnership with ERIKS UK on an exciting opportunity for a new program specialising within their engineering division.Who are ERIKS?ERIKS are a specialist industrial service provider operating across the UK and...


  • Kingswinford, United Kingdom Carbon60 - Eng&Tech Full time

    Are you looking to start a career?Want to work for one of the UK's leading engineering businesses?Then look no further! Carbon60 are working in partnership with ERIKS UK on an exciting opportunity for a new program specialising within their engineering division.Who are ERIKS?ERIKS are a specialist industrial service provider operating across the UK and...

  • Administrator

    1 month ago


    Kingswinford, United Kingdom Priory Adult Care Full time

    . Responsibilities include: Managing the office, updating electronic roster systems, payroll processing, income processing, attending meetings and minute taking, financial reconciliation of petty cash and service users monies, building and maintaining relationships with tenants, families, commissioners and social workers, and compiling reports. All...