Assistant Manager

4 months ago

London, United Kingdom Farm Girl Restaurants Full time

Assistant Manager at Farm Girl

Farm Girl are looking for an experienced and enthusiastic Assistant Manager. We are looking for someone who has a keen interest in the hospitality industry with the focus on wellness. We are a leading cafe within the wellness industry and we pride ourselves on the quality of our food, drinks and customer service.

ROLE RESPONSIBILITIES

• Approach - Maintain an enthusiastic, engaged, and passionate approach to food and great service, with the ability to cope under pressure. Set an example and maintain a good working atmosphere.
• Floor – Day to day running of the café and managing the floor.
• Training – Support in training all staff to the highest standard, particularly in:
- Customer Service Standards
- Full understanding and knowledge of menu.
- Full understanding of allergens
- Health & safety.
• Teamwork and communication – Emphasise the importance of teamwork and encourage initiative amongst the Front of House staff.
• Sales – Drive the team and increase upselling
• Cleanliness – Ensure the Café maintains the highest levels of cleanliness.
• Equipment – Maintain all equipment (iPod, iPad, Fridges, coffee machine, …) and report breakages
• Logistics – process improvements and suggestions for better workflow during busy/quiet times.
• Wastage and stock rotation – monitor and record all wastage.
• Cover General Manager when absent (Day off/annual leave)
- Ordering from suppliers, stock replenished and maintained (FOH/BOH)
- Organising rotas (FOH/Barista)
- Cash Handling, stocktaking, cashing up and filing expenditure
- Pest control checks
- Deliveroo/Uber Eats management. (Stock on devices and activity)

ROLE REQUIREMENTS
• ‘Can do’ Attitude
• 2 year experience in a similar role
• Being organised
• Barista skill (preferred)
• Working with high volume
• Great spoken and written English

WHAT’S IN IT FOR YOU
• 6-months performance reviews with a possible wage increase or bonus.
• 50% discount at all Farm Girl cafés.
• 20 holidays + 8 bank holidays (pro rata)
• Regular Incentives
• Meal and hot drinks on shift.
• Bring-a-friend scheme.

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