![Marriott Hotels Resorts](https://media.trabajo.org/img/noimg.jpg)
Guest Experience Expert
1 month ago
Job Category Rooms & Guest Services Operations
Location London Marriott Hotel Kensington, c Cromwell Road, London, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
We are looking for a passionate Guest Experience Expert to join our amazing team at London Marriott Hotel Kensington.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At you.
The impact you’ll make.
First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.
Perks you deserve.
You’ll be supported in and out of the workplace through:
Discounts on hotel rooms, gift shop items, food and beverage Learning and development opportunities Recognition programs Wellbeing programs Encouraging management Team-spirited colleaguesWhat you’ll do
Process guest check-ins, assigning rooms and activating room keys. Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns. Answer, respond to and process all guest calls, messages, questions or concerns. Give guests information and directions regarding property and local areas of interest. Process check-outs and resolving any disputed charges. Process payments and room charges, as well as cashing guests’ personal and traveller’s cheques Confirm reservations and cancellations, running daily reports on the number of arrivals and departures.What we’re looking for
A warm, people-oriented demeanor A team-first attitude Positive outlook and outgoing personality Flexibility, problem-solving skills, and multi-tasking ability The ability to stand, sit or walk for extended periods of time across a work shift.LONDON MARRIOTT KENSINGTON
At the 4-star London Marriott Hotel Kensington, ideally located near London’s best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise. We are versatile. Situated within a soaring, seven-story atrium, we are empowered to stay in control and soar above it all.
-
Guest Experience Agent
7 days ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is...
-
Guest Service Agent
1 week ago
London, United Kingdom Guest Experience Full time**_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...
-
Guest Experience Agent
2 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Guest Experience Agent
12 hours ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Guest Service Agent
2 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...
-
Guest Service Agent
4 days ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...
-
Guest Service Agent
1 month ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** #LI-IV1 Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of...
-
Guest Experience Expert
2 weeks ago
London, United Kingdom Marriott International Full timeWe are hiring for a Guest Experience Expert Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world’s largest and most celebrated...
-
Switchboard Supervisor
2 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Guest Experience Expert
2 weeks ago
London, Greater London, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are hiring for a Guest Experience ExpertYour new career at the London Marriott Canary Wharf Hotel & Executive ApartmentsLondon...
-
Guest Experience Expert
1 week ago
London, United Kingdom Marriott Full timeJob Number 24085734 Job Category Rooms & Guest Services Operations Location London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management We are hiring for a Guest Experience Expert Your new career at the London Marriott...
-
Guest Experience Expert
2 weeks ago
London, United Kingdom Marriott Full timeJob Number 24085734 Job Category Rooms & Guest Services Operations Location London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management We are hiring for a Guest Experience Expert Your new career at the London Marriott...
-
Guest Experience Expert
1 week ago
London, Greater London, United Kingdom Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United KingdomSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWe are hiring for a Guest Experience ExpertYour new career at the London Marriott Canary Wharf Hotel & Executive ApartmentsLondon...
-
Switchboard Guest Service Line Supervisor
2 months ago
London, United Kingdom Guest Experience Full time**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá...
-
Switchboard / Guest Service Line Agent
2 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly...
-
Switchboard / Guest Service Line Agent
4 days ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly...
-
Switchboard / Guest Service Line Agent
1 day ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Switchboard / Guest Service Line Agent
2 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Switchboard / Guest Service Line Agent
4 days ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Guest Experience Expert- Switchboard
3 weeks ago
London, United Kingdom Marriott International Full timeWe are hiring for a Guest Experience Expert- Switchboard Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world’s largest and...