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Domestic Abuse Caseworker

1 month ago

Hampshire, United Kingdom Victim Support Full time

Domestic Abuse Caseworker

We have an exciting opportunity for a Domestic Abuse Caseworker to join the Eastern PIC team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough Hampshire Office location Victim Support, Police Investigation Centre, Merlin Park, Airport Service Road, Portsmouth, Hampshire PO3 5GE Full time/Part time Full time Hours per week 37.5 Work schedule Hybrid working whereby shifts vary between 08:00 & 20:00 on a rota pattern Monday to Friday with the occasional Saturday. Basic Salary £25,500 per annum Contract type Permanent DBS required? Yes Police vetting required? Yes Closing Date 28/08/2024 Ref No 5729

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Portsmouth, operating as a hybrid working model with three days in the office, and two working from home. All travel costs to and from appointments from your office base will be reimbursed.

As a Domestic Abuse Caseworker, you will be:

Focusing on victims of domestic abuse, providing a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional & practical support Supporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safe Developing individual safety plans to meet client’s needs as identified in the needs & risk assessment Providing advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice system Participating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client’s safety at the forefront of proceedings

You will need:

A good understanding of domestic abuse & it's impact Knowledge of risk assessment, safety planning & risk management An understanding of Safeguarding issues, and the legal responsibilities surrounding these issues Theoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuse Experience of working within a multi-agency and legislative framework Experience of managing a complex caseload, prioritising work effectively Strong crisis management skills & the ability to deal with stressful and difficult situations Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals To be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systems This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement