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Ecommerce Trading Assistant
3 months ago
Location: Hatfield, Hertfordshire - 2 days in the office per week
Working hours: 40
Level: Entry Level
Application closing date: Wednesday 28th August
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket . Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind , our same-day grocery delivery service.
About the team and the role
At Ocado Retail, the Ecommerce Trading Assistant , working in conjunction with the Senior Ecommerce Trading Executive, has responsibility for supporting the execution of Customer transformation workstreams, including within company-wide programmes, which have the objective of achieving business goals such as personalisation or value perception.
The role requires self-management across project managing multiple concurrent priorities, with strong organisational skills and keen attention to detail.
What you’ll do Work to ensure our commercial priorities and core merch executions across platforms are aligned Support the Ecommerce Transformation team to enable perfect implementation and on-going delivery of new and innovative commercial opportunities, you will work closely alongside digital dev, marketing, merchandising and creative teams Review and test Ecommerce features and functionality delivery, ensuring they meet the requested scope and supporting with the understanding that their performance demonstrates that it aligns to both customer and commercial needs, working alongside the business Transformation Team and customer experience Assist the development and documentation of best practices, processes and guidelines to support transition of features and functionality to BAU teams Help with scoping, manipulating and interpreting analysis, reporting and research to effectively track KPI performance across owned areas, helping to identify opportunities to improve customer experience Support the broader Ecommerce team to achieve their goals, supporting ad-hoc requests as required such as review monitoring
Who you are Previous experience working in Ecommerce desirable though not essential Strong analytical skills Stakeholder management skills Good IT skills across Microsoft Suite (Excel, PowerPoint, Word), PC literate and comfortable with learning new systems Experience in working to deadlines, highly organised, flexible and dynamic
At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and adaptable skills to bring to the role, we still want to hear from you
What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market leading family policies, mental health support, discounted gym memberships, dental insurance and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast everyday in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process - one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
