Senior Tech Ops Analyst

2 weeks ago

Walsall, United Kingdom TJX Europe Full time
JOB DESCRIPTION

Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?

Senior IT Support Engineer


What you’ll discover

Inclusive culture and career growth opportunities Global IT Organization which collaborates across , Canada, Europe and Australia, click to learn more Challenging, collaborative, and team-based environment
 

What you’ll do

The Infrastructure and Operations (I&O) organization embodies the hub of lifecycle engineering at TJX, delivering, maintaining, and optimizing our technology portfolio at cloud scale. We are a service-oriented team aimed at providing extraordinary experiences to thousands of TJX associates, business partners, and application delivery teams across the portfolio.

As a Senior IT Support Engioneer

In this team leader role, you will be responsible for driving exceptional IT service levels throughout our UK Processing Centres. You will be responsible for the implementation and support of Supply Chain technologies You will be working within the Global IT Function, within I&O Service Delivery tower. You will be required to provide onsite technical incident support for our supply chain technology, and collaborate on technology engineering, administration, and maintenance activities. You will collaborate with Global IT teams to escalate and triage business critical incidents on site. You will partner with internal customers, Global IT teams and 3rd party vendors on medium to high complexity technology support/solutions. You will participate and take a leading role in IT Supply Chain Agile project planning sessions and take responsibility for the delivery of project related activities within your area. You will facilitate and communicate IT initiatives to internal business customers and ensure IT service quality standards are met. Act as a point of escalation for business customers and be able to translate between technical and non-technical audiences. You will be required to support other team members with their learning and development and provide coaching / mentoring to junior members of the team.

  What you’ll need

We seek creative, customer-focused individuals with strong problem solving and technical skillset, able to set priorities and a mindset for continuous improvement.

A strong candidate would possess:

Strong technical IT support skills within a Supply Chain environment Experience within IT Service Operations (ITIL) including incident, problem and change management. Experience with leading on IT initiatives such as hardware deployments/co-ordinating upgrades Experience in partnering with and managing 3rd party IT services Exposure in supporting the following technology:Supply chain warehouse technologyDesktop/thin clientsPhysical server supportCommunication / Telephony technologyNetworking technologiesServer room racking and data cabling standardsAsset management and hardware lifecycle Diagnostics and trouble shooting IT related issues. Exposure to a fast paced operational / supply chain environment. Experience in coaching / mentoring others Strong written and verbal communication skills

  Nice to Have:

Service Now Experience, Agile Project methodology and a strong understanding of Global IT teams / functions would be beneficial to this role.

  Working Hours

Core hours are 9am – 5pm but will require some flexibility due to the responsibilities of this role.

The associate will be required to be part of the team on-call rota providing support for business critical incidents only.

Travel

This role is based in one location however we will require travel to other TJX facilities on an occasional basis for ad hoc support, team meetings etc

Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and variety comes plenty of surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different?

  • Senior Tech Ops Analyst

    2 weeks ago

    Walsall, Walsall, United Kingdom TJX EUROPE Full time

    Senior IT Support EngineerInclusive culture and career growth opportunitiesGlobal IT Organization which collaborates across various regionsChallenging, collaborative, and team-based environmentThe Infrastructure and Operations (I&O) organization is the core of technology engineering at TJX, focused on delivering exceptional experiences to associates and...

  • Senior Tech Ops Analyst

    2 weeks ago

    Walsall, United Kingdom TJX Companies, Inc. Full time

     Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With...

  • Senior Tech Ops Analyst

    5 days ago

    Walsall, West Midlands, United Kingdom TJX EUROPE Full time

    Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners.With...

  • Senior Business Analyst

    1 month ago

    Walsall, United Kingdom Walsall Council Full time

    **Job Title**: Senior Business Analyst **Location**: Walsall **Salary**: £40,478 - £45,495 per annum **Job Type**: Full Time, Permanent **Closing Date**:31 st March 2023 Are you an experienced and ambitious Business Analyst, who wants to make a difference for the people of Walsall? We are looking for a Senior Business Analyst to join our Walsall...

  • Senior Business Analyst

    4 weeks ago

    Walsall, United Kingdom Walsall Council Full time

    **Job Title**: Senior Business Analyst **Location**: Walsall **Salary**: £40,478 - £45,495 per annum **Job Type**: Full Time, Permanent **Closing Date**:31st March 2023 Are you an experienced and ambitious Business Analyst, who wants to make a difference for the people of Walsall? We are looking for a Senior Business Analyst to join our Walsall Proud...

  • Business Analyst

    4 weeks ago

    Walsall, United Kingdom Walsall Council Full time

    **Job Title**: Business Analyst **Location**: Walsall **Salary: £32,909 - £37,621 per annum** **Job Type**: Full Time, Two Year Fixed Term **Closing Date**:31st March 2023 The Walsall Proud Programme team are looking for a talented and tenacious individual who can deliver change in line with the council's ambitious transformation programme. **About...

  • Business Analyst

    6 days ago

    Walsall, United Kingdom Gleeson Recruitment Group Full time

    Gleeson Recruitment Group have just been briefed on a fantastic opportunity for a Business Analyst to join a growing managed service outfit based in the Midlands. This role will play an important factor in the ever growing centralising BA team, working withend clients to focus on implementations. The role will mainly be based out of the Midlands head office...

  • Technology Support Specialist

    1 month ago

    Walsall, United Kingdom RAC Full time

    **About The Role**: **Role - Technology Support Specialist** **Location - Bristol/Manchester/Birmingham** **Work pattern - Office based** **Role Purpose**: - Support the Technology function in delivering technology solutions and support to end users. - Be the friendly face of Technology within our offices. - Own tasks and incidents from assignment to...

  • Scrum Master

    1 month ago

    Walsall, United Kingdom Homeserve Full time

    **About The Role**: ABOUT THE ROLE We are currently recruiting for a Scrum Master to join the Technology & Change team. We work in a hybrid way, mostly remote with a requirement to travel into our Walsall office once a week to work with the team. With that in mind you will be located within a convenient commute to Walsall. PRINCIPAL ACCOUNTABILITIES The...

  • Assistant Manager

    2 weeks ago

    Walsall, United Kingdom Leisure TV Rights Full time

    Assistant Manager - Walsall, West Midlands Exceptional venues. Outstanding experiences. Delivered expertly… and that’s where you come in as an Assistant Manager. Think you could beat the warped wall? How about out smart the Chaser?  The good stuff  – Assistant Elite Manager (Assistant Manager)   Ninja pay –  £22,000 per...

  • Head of Digital

    1 month ago

    Walsall, United Kingdom whg Full time

    **Contract: Full Time, Permanent, 37 hours per week** **Closing Date: 7 March 2023** We have an exciting opportunity for a Head of Digital to join our IT team. In this role, you will help create a world in which digital innovation becomes second nature whilst continually driving improvement in our customer experience as well as securing business-wide...

  • Head of Digital

    4 weeks ago

    Walsall, United Kingdom whg Full time

    **Contract: Full Time, Permanent, 37 hours per week** **Closing Date: 12 March 2023** We have an exciting opportunity for a Head of Digital to join our IT team. In this role, you will help create a world in which digital innovation becomes second nature whilst continually driving improvement in our customer experience as well as securing business-wide...

  • Teacher of Design Technology

    3 hours ago

    Walsall, Walsall, United Kingdom Joseph Leckie Academy Full time

    TEACHER OF DESIGN TECHNOLOGY (ideally including Product Design and/or Graphics) Preferably with ability to teach other specialisms within the faculty including BTEC Art and Design or subjects beyond the faculty PERMANENT Salary: MPS/UPS* Start date :1st September 2024 or as soon as possible thereafterWe are seeking to appoint an excellent classroom...

  • Assistant Manager

    2 weeks ago

    Walsall, United Kingdom Leisure TV Rights Full time

    Assistant Manager - Walsall, West MidlandsExceptional venues. Outstanding experiences. Delivered expertly… and that’s where you come in as an Assistant Manager.Think you could beat the warped wall? How about out smart the Chaser? The good stuff  – Assistant Elite Manager (Assistant Manager)  Ninja pay –  £22,000 per annumLocal Benefits -...

  • Assistant Manager

    3 days ago

    Walsall, United Kingdom Leisure TV Rights Full time

    Assistant Manager - Walsall, West MidlandsExceptional venues. Outstanding experiences. Delivered expertly… and that’s where you come in as an Assistant Manager.Think you could beat the warped wall? How about out smart the Chaser? The good stuff  – Assistant Elite Manager (Assistant Manager)  Ninja pay –  £22,000 per annumLocal Benefits -...

  • Teacher of Design Technology

    19 hours ago

    Walsall, United Kingdom Joseph Leckie Academy Full time

    TEACHER OF DESIGN TECHNOLOGY (ideally including Product Design and/or Graphics) Preferably with ability to teach other specialisms within the faculty including BTEC Art and Design or subjects beyond the faculty  PERMANENT  Salary: MPS/UPS* Start date :1st September 2024 or as soon as possible thereafterWe are seeking to appoint an excellent classroom...

  • Head of Digital

    1 month ago

    Walsall, United Kingdom whg Full time

    **Head of Digital** **Location: Walsall, West Midlands (Hybrid working)** **Salary: £61,528 per annum plus excellent benefits** **The Vacancy** **Contract: Full Time, Permanent, 37 hours per week** **Closing Date: 7 March 2023** We have an exciting opportunity for a Head of Digital to join our IT team. In this role, you will help create a world in...

  • Service Desk Co-ordinator

    3 days ago

    Walsall, United Kingdom Coinadrink Ltd Full time

    Job Description: Service Desk Coordinator The Service Controller will be responsible for ensuring the service/maintenance needs of customers are being handled effectively and logically according to distance and priority. Their aim is to ensure the provision of excellent technical services to customers and to ensure that service standards are being met and...

  • Band 7 Senior Specialist Orthoptist

    2 weeks ago

    Walsall, West Midlands, United Kingdom Walsall Healthcare NHS Trust Full time

    The role of the Head Orthoptist is to lead and co-ordinate the development and implementation of Orthoptic services, Ophthalmology diagnostic services and Paediatric Ophthalmology service for Walsall Healthcare NHS Trust and to manage a set budget in order to achieve this. To support services within general Ophthalmology, such as medical contact lens...

  • Product Owner

    2 weeks ago

    Walsall, United Kingdom Corpay Full time

    Your role What you'll be doing What We Need Corpay^ is currently looking to hire a Product Owner within our division. This position falls within our Product Management team and is located in Meriden, England. You will report directly to the Senior Product Manager and regularly collaborate with product development, sales, and marketing teams...