Current jobs related to Customer Services Supervisor - Swindon - Thermo Fisher Scientific

  • Trade Branch Supervisor

    4 months ago

    Swindon, United Kingdom Inplace Personnel Services Full time

    My Stock Market listed PLC client is currently seeking a Trade Branch Supervisor for their busy, thriving Branch located in Swindon. - Supervisor/Team Leader Experience - Cash Handling Experience - Great levels of Customer Service - Motivated and enthusiastic - Customer Facing Experience - dealing with people face-to-face - Good knowledge of IT - A driving...

  • Supervisor, Customer Service

    4 months ago

    Swindon, United Kingdom Thermo Fisher Scientific Full time

    Train, manage and support a small team of up to ca. 5 people to deliver accurate invoicing through training and consistent process compliance including performance evaluation, and development. - Drive completeness of records for audit compliance and retrospective data reference through maintaining a repository of contract, purchase order and communication...

  • Logistics Supervisor

    4 weeks ago

    Swindon, United Kingdom 911 Staffing Ltd Full time

    We are looking for an experienced Logistics Supervisor for a Swindon based company.What’s in it for me: * Salary is £30K per annum + benefits package * Working hours are Monday to Friday, 8am-4.30pm * Permanent role * Swindon basedAbout the Logistics Supervisor role:As the Logistics Supervisor the purpose of this role is to manage and coordinate a team of...

  • Customer Service Advisor

    3 months ago

    Swindon, United Kingdom Resolve Recruitment Services Full time

    **Resolve Recruitment are actively looking for a Customer Service / Insurance Advisor to join our clients fast-growing team. **This is a great opportunity to become part of a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. This will give you the chance to...

  • Customer Service Advisor

    3 months ago

    Swindon, United Kingdom Resolve Recruitment Services Full time

    Would you like to start a career in the insurance with full training provided? ...Or perhaps you are already in an insurance role and would like to further progress your career? This is a unique opportunity to work for a dynamic and forward-thinking employer who are extremely highly rated on glassdoor - where staff and ex-employees report a great working...

  • Supervisor (16hrs)

    4 months ago

    Swindon, United Kingdom Joules Full time

    The grass is greenerat Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly. Step into a role as a Supervisor working in our beautiful **Swindon** store...

  • Restaurant Supervisor

    3 days ago

    Swindon, Swindon, United Kingdom Mitie Full time

    About the RoleWe are seeking an experienced Catering Supervisor to join our team at Mitie. As a Catering Supervisor, you will be responsible for overseeing the daily operations of our catering services, ensuring high-quality food and exceptional customer service.Key ResponsibilitiesLiaise with the kitchen team to ensure efficient food preparation and...

  • Restaurant Supervisor

    3 days ago

    Swindon, Swindon, United Kingdom Mitie Full time

    About the RoleWe are seeking an experienced Catering Supervisor to join our team at Mitie. As a Catering Supervisor, you will be responsible for overseeing the daily operations of our catering services, ensuring high-quality food and exceptional customer service.Key ResponsibilitiesLiaise with the kitchen team to ensure efficient food preparation and...

  • Supervisor

    3 months ago

    Swindon, United Kingdom Beauty Outlet Full time

    Job Summary: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing daily operations, managing a team, and ensuring exceptional customer service. This position requires strong leadership skills and the ability to effectively communicate with both staff and...

  • Supervisor

    4 months ago

    Swindon, United Kingdom Beauty Outlet Full time

    Job Summary: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing daily operations, managing a team, and ensuring exceptional customer service. This position requires strong leadership skills and the ability to effectively communicate with both staff and...

  • Kitchen Porter Supervisor

    4 months ago

    Swindon, United Kingdom Catering Services International Full time

    Kitchen Porter Supervisor - £16.00 per hour - Travel paid We are looking for a supervisor to over see our ongoing team of kitchen porters in a military establishment close to Swindon. You will be assisting the team with cleaning of the kitchen and equipment while ensuring the team are working within the sites policy and standards. Having your own...

  • Supervisor - Joules

    4 months ago

    Swindon, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** The grass is greenerat Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous. We inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly. Step into a role as a Supervisor working in our beautiful...

  • Customer Service Advisor

    4 months ago

    Swindon, United Kingdom UK Shared Business Services Ltd (UKSBS) Full time

    **Customer Support Advisor (IT)** **Customer Support - Operations** **Swindon - Hybrid options** **Band C: £25,637** Do you have a passion for Customer Service and IT? Do you enjoy speaking to customers to resolve their queries? If so, we would like to hear from you. What is a Customer Support Advisor at UKSBS? Our Customer Service Advisors are at the...

  • Customer Service Advisor

    4 months ago

    Swindon, United Kingdom UK Shared Business Services Ltd (UKSBS) Full time

    Customer Support Advisor Human Resources Operations - Customer Support Swindon, Newport, or Billingham - flexible and remote working options Band B: £20,049 Here at UK SBS we are proud to deliver high quality corporate services where we provide human resources, payroll, finance, IT and procurement services as well as expertise to our public sector...

  • Operations Supervisor

    1 month ago

    Swindon, United Kingdom Service Care Solutions Full time

    Operations SupervisorLocation: SwindonContract Type: TemporaryJob OverviewAs an Operations Supervisor, you will oversee the management of a service or a collection of services within a supported housing and/or retirement living environment. Your role will involve leading a team to deliver a high-quality, customer-centric service while ensuring compliance...

  • Customer Service Advisor

    3 months ago

    Swindon, United Kingdom Coll Search Ltd Full time

    **CUSTOMER SERVICE ADVISOR - SWINDON** Our client is an approved **DAF Truck dealership** located in **Swindon** and are on the lookout for a dedicated and knowledgeable **Commercial Vehicle Service Advisor**. As their new Service Advisor, you will join their friendly team which will see you **working Monday - Friday 08:00am - 5:30pm & every other Saturday...

  • Coffee Shop Supervisor

    3 months ago

    Swindon, United Kingdom SOHO COFFEE CO Full time

    We're looking for a Supervisor to join our fantastic team at the Soho Coffee shop within Swindon Designer Outlet Centre. Our people work at SOHO because they share our values of Sincerity & Pride, Open & Welcoming, Heart & Soul and Our family. As a Supervisor you will need to demonstrate these values daily by being flexible & working where the team needs...

  • Customer Service Reception

    4 months ago

    Swindon, United Kingdom Sparks Commercial Services Ltd Full time

    Sparks Commercials is a family run business and this year we celebrated our 34th year of trading. It is an exciting time to be joining Sparks as our business continues to grow. We have 6 Depots across the South and we continue to reinvest heavily in all our locations whilst still looking to expand the group. This gives all our employees not only job security...

  • Pfs Supervisor

    4 months ago

    Swindon, United Kingdom EG Group Full time

    **Role**: Retail Supervisor **Location**: Swindon, SN6 6JR **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.40 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Retail Supervisor who can lead, inspire and motivate a team to join our welcoming Petrol Forecourt!...

  • Pfs Supervisor

    4 months ago

    Swindon, United Kingdom EG Group Full time

    **Role**:Retail Supervisor **Location**:Swindon, SN6 6JR **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.40 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Retail Supervisor who can lead, inspire and motivate a team to join our welcoming Petrol Forecourt!...

Customer Services Supervisor

4 months ago

Swindon, United Kingdom Thermo Fisher Scientific Full time

Job Title:

Location: Swindon

We are seeking an experienced and results-driven Customer Services Supervisor to lead our customer services team. The Customer Services Supervisor will be responsible for overseeing day-to-day operations, ensuring excellent service for both external and internal customers, and implementing strategies to enhance customer satisfaction. The ideal candidate has exceptional leadership and organisation skills, a customer-centric mindset, and a proven track record in managing customer service teams.

Train, manage and support a small team of up to ca. 5 people to deliver accurate invoicing through training and consistent process compliance including performance evaluation, and development. Drive completeness of records for audit compliance and retrospective data reference through maintaining a repository of contract, purchase order and communication (internal and external) Coordinate with toller sites for accurate invoicing and revenue recognition, with completion of month end closure activities in line with corporate deadlines Explore process improvement opportunities to streamline process and remove waste activities. Monitor and analyse customer service metrics, prepared monthly, and presented internally and to key stakeholders. Collate and load revenue (SAC) data and revenue by geography on a monthly basis to the corporate timelines. Coordinate audit data collation for internal and external audits. Support the cash collections process through quick dispute resolution. Handle escalated customer inquiries or complaints, ensuring prompt and effective resolution.

Knowledge, Skills and Abilities: 

Demonstrated ability to train, coach and manage staff. Foster a positive and motivating work environment, promoting teamwork, open communication, and a customer-centric culture. Knowledge of accounting/financial principles. Excellent analytical and quantitative skills. Microsoft Excel, PowerPoint and BI for analysis and presentation of data. Excellent organisation with the ability to prioritize tasks, multitask, and meet deadlines. Excellent communication skills both written and verbal. Excellent interpersonal skills.
 

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.