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People Advisor THG ICON2
2 months ago
About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
THG ICON 2, Sunbank Lane, Altrincham WA15 0AF
THG is looking to recruit a People Advisor to join the People team at our ICON2 site in Manchester. As a team, we are providing a professional HR support service to the distribution and warehousing areas of the business.
For this role, you will need to be happy working independently to support Managers in our ICON Operation campus. The People Advisor will report to the People Business Partner and support them in key areas including employee relations cases, data analysis and project work plus support the wider group with HR-related activities. Providing advice and guidance to staff and managers and working with them to ensure they follow processes and procedures.
Employee Relations
Take responsibility for the management of all core ER cases across business areas including all sickness cases, flexible working requests, performance management plans, grievance and disciplinary processes.Colleague Welfare / OH referral / Risk Assessment/ Amended duties / Capability processesProvide advice and guidance to colleagues and managers as requiredLiaise with the HR Business Partner to ensure appropriate support is provided to THG on complex ER issuesChampion the development of people management skillsManagement of Parental LeavePerformance Management
Coach and influence managers from a people perspective, developing their people management/leadership skills and constructively challenging inappropriate behaviours/actionsEnsure all cases of formal performance management are documented and recorded in line with internal audit requirementsSupport managers in the Colleague performance management framework and that the correct stages are followed in a timely mannerInvolvement in follow-up actions from performance ratings and succession planningEngagement & Development
Support with the creation and rollout of engagement activitiesDevelop Managers and colleagues in coaching skills and our people processesSupport the delivery of the local induction as requiredDelivery of HR module training to the internal management teamSupport positive ED&I culture within the wider teamLead the process for site recognition and support the managers in identifying talent and top performers to recogniseActive involvement in the development of the “peak” people team strategy and deliveryStakeholder partnerships
Manage, support and develop the People AssistantsWork closely with the wider People Team (Payroll/T&A/Shared Service/People Data) to ensure accurate and timely input of all payroll information onto the system in line with deadlinesWork alongside the L&D teams in the creation and rollout of Manager training in line with the Operational requirementsProvide advice and guidance to staff and managers and work with them to ensure they follow processes and proceduresBe involved in weekly planning and agency discussionsData Analysis
Weekly reviews of ER cases and KPIs, focusing on trends of behaviour and opportunities for continuous improvement and developmentWork with the Talent business partner to review attrition analysis exit interviews and associated action planningFollowing up on data trends coming out of daily/weekly KPI packWork with the Operations team for any organisational change and ensure that all HR systems are updated with the relevant information to ensure accurate payroll updatesTo be considered for this role you should have the following Skills and Experience
At least two years of HR experienceExperience advising managers and stakeholders on HR policies and proceduresExperience managing HR cases, within warehousing or manufacturing environment is desirableStrong technical skills and a good working knowledge of current employment legislationStrong listening and problem-solving skillsStrong relationship-building skillsAbility to analyse data and summarise key findingsGood communication and data presentation skillsCapable of working using your own initiativeLevel 5 CIPD Qualification desirableFlexibility is required with regards to working patterns as this area of the business operates 24/7 so you may be required to work a later shift to support the night team and also support at weekends occasionallyBenefits
Competitive salaryEmployee discountsCompany bonus schemeCompany pension schemeThe company provided transport from the City CentreDiscounts on THG brandsWorking at a Top 25 Sunday Times Large Company to Work Access to mental health support as well as access to company DoctorDiscounted company PhysioTHG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
