UK Head of Trading
4 weeks ago
The Body Shop has been here since 1976 and we’re not going anywhere. It’s an exciting time to join us as we’re under new ownership and recruiting for some fantastic opportunities in our gorgeous new Head Office in Brighton.
We’re looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we’d love you to join us as we embark on our next chapter.
Your role in a nutshellReporting into the Commercial Director, the purpose of this role is to drive profitable omnichannel growth within the UK Market. Working closely with colleagues across the business, you will be responsible for all commercial activities
- Analyses and manages market trading and customer acquisition across multiple channels within financial and customer goals to deliver the annual KPIs
- Owns and executes the Omnichannel Trading Plan, identifying opportunities and risks to KPIs
- Proactively identifies Omnichannel EBIT Risks and Opportunities across the business
- Oversees business development through B2B opportunities including gift cards
More about the roleProactively manages the discontinuation and minimisation of aged stock and clearance of excess
Leads the Weekly Trading meeting and actively leads and drives Commercial involvement in other meetings across the business
Supports, drives and challenges the re-forecasting of all channels alongside Finance and Digital counterparts
Evaluates promotion and discount mechanics in terms of effect on customer profitability and flags any conflicts between long- and short-term targets
Interprets performance in terms of under / over performance by new vs existing customers as a primary lens comfortably matching this up to product and category trend
What we look forCustomer obsessed: focused on delivering what is right for our customers Iterative mentality, ability to challenge the status-quoAbility to oversee, train and guide direct reports supporting their developmentAbility to deputise for Commercial Director where necessary6+ years in a Commercial Trading Position or similar roleProven experience deputising and leading teamsPreferable experience managing UK Stores / EcommerceTalent DriversCollaborative SkillsPersonal ConductCommercialityPurposeLeadership-
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