Head Barista

Trading Post Coffee Roasters is an artisan coffee roasting and hospitality business that is the soul of the Brighton coffee scene.

Since opening in 2017, Trading Post has expanded to serve freshly roasted coffee, food, and cocktails across Brighton and Sussex.

Exceptional coffee and quality food is at the heart of what we do and who we are, and we always aspire to deliver the best quality, consistency, and hospitality in all our Coffee Houses. We have a passionate and busy team that, despite being under pressure at all times of the day, still manage to have fun on the job and enjoy every working day.

We are looking for an experienced Head Barista to lead the team to ensure coffee at Trading Post Coffee Roasters is always delivered to the very best standard, meaning ensuring the team are always engaging with guests, the quality of the coffee served to our guests is always consistent, and a prompt speed of service. You’ll have top attention to detail, efficiency and cleanliness along with a genuine passion for all things coffee in a high-volume environment and will be comfortable working with our top-of-the-range machines and grinders and have a strong understanding of at-home brewing methods to be able to advise your customers.

Leading from the front, our Head Baristas demonstrate a 'we're all in this together' attitude, experience in recruiting and developing a team, managing and controlling stock, and what it takes to be an effective leader. You’ll be confident in a customer-focused environment and know what it takes to always deliver top-quality coffee and great hospitality.

**What You Can Expect Your Responsibilities to Be...**
- Dialling in grinders for all blends and single origins to the brand standard
- Open and close down the coffee section independently
- Train and develop team members and actively encourage continuous professional development
- Lead and support the team
- Multi-task and be able to perform a busy service solo
- Maintain the standard speed of service, quality and overall consistency
- Pouring advanced latte art and have an understanding of alternative milks
- Maintain cleanliness at all times
- Demonstrate understanding of all Trading Post blends and single origins including tasting notes and recipes
- Manage stock levels for coffee, milk and tea, communicating issues or shortages to the Manager on Duty
- Be the face of positivity and motivation, bringing your best and most positive self at all times
- Consistently deliver great hospitality with huge personality within the hospitality standards framework
- Live our Company values
- Undertake regular training and always be striving for self-improvement
- Work to support a busy team and take an active part in contributing to team-driven results
- Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way

**The Skills We are Looking For...**
- Strong leadership skills
- The drive for continuous development and improvement
- Strong barista skills
- Strong multi-tasking skills
- Excellent communication skills to enable effective dialogue with team members and guests
- Ability to use initiative to problem solve and work well under pressure
- Dedicated team-player, leading by example with an 'all in this together' attitude and always striving for excellence
- Excellent time-management and prioritisation skills

**What Extras We Offer...**
- Head Barista Bonus Scheme
- Team Card Membership:

- 50% off all food and beverage at every Trading Post Coffee Roasters Coffee House
- 25% off all food and beverage at every Beachfront Leisure venue
- Retail discount on Brew at Home products
- Discounted meals and free coffee on duty
- Access to Wellness Scheme

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.

INDFOH