Employee Benefit Coordinator
5 months ago
We are recruiting for a highly organised Employee Benefit Coordinator to join our one of our hardworking and friendly teams in Birmingham or Croydon
Responsibilities:
Responsible for the day to day support and delivery to allocated clients including the administration of client renewals and general requirements Support Consultants with the processing of scheme renewals and rate reviews for products such as Group Life Assurance, Group Income Protection and Group Critical Illness, in line with internal processes Build effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communication Provide proactive support for ongoing client services and project-based work Provide support to advisers and the client facing team with meeting and report preparation, obtaining and checking quotes and administering new business in line with compliance requirements Management of workflow within agreed internal service level agreements and processes Provide ad hoc support to day to day client queries, resolving or escalating as necessary Produce work to a high level of quality and accuracy Management of claims and medical underwriting where appropriate Accurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirements Provide support in the preparation of employer/employee communication material (including Powerpoint presentations) Support the development of internal best practice and continuous improvement Develop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualificationsSkills and Experience:
A minimum of 2 years’ experience in the Employee Benefits industry Group Risk (GR1) / Healthcare (IF7) or other relevant qualifications Previous experience as a Group Risk administrator Experience dealing with various schemes and projects including, scheme renewals, market reviews etc. The candidate should have excellent questioning and listening skills and the ability to communicate at all levels in a clear, concise and professional manner Highly organised and strong administrative skills with ability to prioritise own workloads and work to deadlines Ability to produce work of high accuracy and quality IT Literate - MS Word, Excel and Outlook A strong team player Positive can-do attitude Committed to learning and developmentFurther information:
As well as a competitive salary we offer the following benefits -
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