Customer Service Coordinator
2 months ago
Logistics done differently.
We are looking to bring on board a Customer Service Coordinator on a permanent contract, to join a busy, fast-paced team based at our customer site in Hadleigh.
We need someone that has a passion for speaking to people and not be scared of juggling various tasks at any one time. If this sounds like something for you then read on
Pay, benefits and more:
We’re looking to offer a salary of up £30,000 per annum depending on experience. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as cycle to work scheme, a workplace pension and many other perks.
What you’ll do on a typical day:
- Proactively seek to prevent issues and when issues do arise, find out-the-box solutions to keep our service levels running to the highest possible level
- Analyse reoccurring issues and determine root cause & solution
- Handle claims issues from an internal customer perspective
- Monitor inbound/outbound call logs
- Deal with Claims Issues from Customers
What you need to succeed at XPO:
- You’ll need to have worked in distribution and warehouse customer service environments
- Be honest, reliable, flexible, and focussed
- Excellent communication skills in all forms & at all levels
- Working experience of Microsoft packages such as Microsoft Word and Excel
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review XPO's candidate privacy statement here.
-
Customer Service Coordinator
2 months ago
Hadleigh, United Kingdom xpo Full timeLogistics done differently. We are looking to bring on board a Customer Service Coordinator on a permanent contract, to join a busy, fast-paced team based at our customer site in Hadleigh. We need someone that has a passion for speaking to people and not be scared of juggling various tasks at any one time. If this sounds like something for you then...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full time**Customer Service Advisor** - Based in Hadleigh, Claims Settlement Agencies Limited are looking for Customer Service Advisors to join our fast growing team._ - *No experience required and full training will be given*_ **Primary Responsibilities**: - Answering customer enquiries over the telephone - Communicating with customers regarding their insurance...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Bassett International Full time_Based in our Hadleigh (Essex) or Ipswich (Suffolk) office, Claims Settlement Agencies Limited are looking for Customer Service Advisor to join our fast growing team._ - *No experience required and full training will be given*_ **Primary Responsibilities**: - Answering customer enquiries over the telephone - Communicating with customers regarding their...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Saint-Gobain Full time**Fixed Term 12 month contract** Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you! At Celotex we are looking for a customer focused individual to join us as a Customer Service Advisor, helping to deliver a high level of customer service to our...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeOverview Gallagher Bassett is expanding its team and is currently seeking Trainee Travel Claims Handlers to join us at our Hadleigh office. As a Trainee Claims Handler, you will receive comprehensive training that covers all aspects of the job, including insurance fundamentals and the handling of Travel Insurance Claims. In this role, you can expect to...
-
Care Coordinator
3 months ago
Hadleigh, United Kingdom Blackstone Global Group Full timeOur Client has openings for Care Coordinator for Full time in Hadleigh IP7. Looking for applicants with prior experience in the Healthcare Sector. The home is registered for a maximum of **32 Service Users.** **Job Details as Care Coordinator**: **Job Type**: Full-Time Location: Hadleigh IP7 **Salary**: £14 per hour Schedule: Nights - 12-hour...
-
Supply Chain Coordinator
3 weeks ago
Hadleigh, Essex, United Kingdom polkadotfrog Full timePosition Overview:We are excited to present an exceptional opportunity to become a part of a warm and welcoming family-run enterprise as their Logistics Administrator. In this role, you will contribute to the dynamic customs and logistics division, aiding in the seamless import and export processes of products to clientele.Key Responsibilities:Coordinating...
-
Retail Customer Service Representative
3 weeks ago
Hadleigh, Essex, United Kingdom Lidl Full timeJob OverviewAs a Retail Customer Service Representative, you will play a vital role in delivering exceptional service to our customers. Your responsibilities will include assisting customers with their inquiries, providing product information, and ensuring a pleasant shopping experience.CompensationSalary: £12.40-£13.35LocationStore: 272 London Road, SS7...
-
Supply Chain Coordinator
2 weeks ago
Hadleigh, United Kingdom Polkadotfrog Full timeAbout the Role:This is a unique opportunity to become a part of a welcoming family-run organization as their Supply Chain Coordinator. You will play a vital role in the bustling logistics and customs department, supporting the team in managing the import and export processes of their products to clients. Main Responsibilities:- Coordinating national and...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeAbout Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...
-
Customer Service Advisor
3 months ago
Hadleigh, United Kingdom Gallagher Full timeAbout Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...
-
Local Government Operations Coordinator
2 weeks ago
Hadleigh, United Kingdom VNA Recruitment Full timePosition OverviewAre you an accomplished Administrator with a background in Local Government, NHS, or Council operations?We are currently seeking a dedicated individual for a temporary role within VNA Recruitment, offering a supportive and collaborative work environment.Working HoursThis position operates on a standard schedule of Monday to Friday, 9 AM to 5...
-
Customer Assistant
3 months ago
Hadleigh, United Kingdom Suffolk Building Society Full time**About Suffolk Building Society** A career with Suffolk Building Society is much more than a job. But then, we are much more than just a mortgage and savings business. Unlike banks, we have no shareholders. Instead, we have over 60,000 members, all with an equal say in how we're run. This makes us a very democratic organisation, and one for whom values...
-
Customer Assistant
3 months ago
Hadleigh, United Kingdom Suffolk Building Society Full time**About Suffolk Building Society** A career with Suffolk Building Society is much more than a job. But then, we are much more than just a mortgage and savings business. Unlike banks, we have no shareholders. Instead, we have over 60,000 members, all with an equal say in how we're run. This makes us a very democratic organisation, and one for whom values...
-
Financial Operations Coordinator
3 weeks ago
Hadleigh, Essex, United Kingdom Thompson Accountancy Services Full timeAbout Us: At Thompson Accountancy Services, we are a dedicated team of financial professionals committed to delivering exceptional service to our clients. Our team comprises qualified accountants, part-qualified accountants, skilled bookkeepers, and administrative support, all working collaboratively to ensure the highest standards of financial...
-
Customer Assistant
1 month ago
Hadleigh, United Kingdom Lidl Full timeCustomer Assistant Summary £12.40 - £13.35 per hour 30-35 days' holiday (pro rata) 10% in-store discount Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts...
