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F&B Team Leader

4 months ago

Norfolk, United Kingdom Surya Hotels Full time

This is a great opportunity to take on the next steps in your hospitality career and lead a Food & Beverage team with Surya Hotels, reporting to & working with the hotels Senior management team to maximise guest experience.  In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.

Its striking powder-blue façade, a study in Georgian elegance, is as much a part of King’s Lynn’s Tuesday Market Place as the stalls that have traded here for generations. It’s the quintessential market town hotel – a handsome hostelry with history at every turn, restored and restyled for the discerning twenty-first century traveller.

Political icons; princesses; the who’s who of King’s Lynn’s past – the Dukes Head has played host to them all. Today, period charm meets contemporary chic, 80 spacious rooms that envelope you in comfort, and the very best local produce is served – in our acclaimed restaurant, lounge and buzzing bar.

To be a successful team leader you will need;

* Proven experience as part of a Food & Beverage Team, a leadership role is advantageous

* Thirst to drive and improve standards across all areas of our food and beverage areas, with an eye for detail- delivering best in class experiences with personality and warmth

* Ability to lead, inspire, train a team, helping maintain high standards whilst being fair and consistent

Now you know what we are looking for in a Food & Beverage Team Leader, below is what we offer you:

What we can offer you:

  • Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week.
  • WageStream – we offer the ability to access your wages as you earn them, or save as you earn too
  • Discounted meals & stays across all of the groups hotels around the UK
  • A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training.
  • Bike to work scheme
  • Flexible working hours
  • Inclusion in tronc scheme

In return we ask for:

  • Lead service from the front - taking guests orders, serving food and drinks, taking payments and giving great service to customers
  • Meet all site standards of service & lead the team to do the same leading to a great guest experience.
  • Have a good understanding serving coffees, alcohol and wine to both a bar and restaurant environment.
  • Opening and closing shifts, including cash ups and end of day sign offs
  • Aid in developing & mentoring the Food & Beverage team to deliver great service.
  • A willing to continue your development with both in-house and external training sessions.

As a Company within Flying Trade Group's family of businesses we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic Group, come join the family