Principal Pensions Administrator
2 months ago
Overview
Principal Pension Administrator who will be responsible for administering occupational pension schemes, overseeing the management of treasury and payroll, and leading a team of up to 5 staff. The candidate should have strong experience in occupational pension scheme administration, including complex calculations and management of team members. They should have excellent time management and prioritization skills, attention to detail, and strong communication skills. Knowledge of pension administration systems and compliance with regulatory requirements is important. The candidate should also have strong interpersonal skills, be self-motivated, and be able to provide positive reinforcement and mentorship to team members. Compliance with company policies and procedures, as well as health and safety regulations, is expected. How you'll make an impact Administer occupational pension schemes in accordance with contracts, ensuring compliance with required standards and deadlines. Manage day-to-day administration for a portfolio of occupational pension schemes. Supervise and provide guidance to up to 5 staff members. Act as a deputy for the CSD Team Manager when necessary. Perform complex pension administration tasks and calculations, including supervising treasury and payroll management in line with internal processes and company policies. Ensure the timely delivery of specific client/workloads and coordinate the delivery of administrative projects. Review non-standard correspondence and reports. Manage errors and complaints, ensuring they are handled effectively and in accordance with agreed processes. Supervise, train, coach, and mentor staff members. Assist team members and provide support to the CSD Team Manager. Check and authorize the work of other administrators. Attend Trustee and ad hoc client meetings as required. Manage pensioner payrolls, pension increases, and ensure timely notification of the lifetime allowance used to pensioners. Manage trustee bank accounts and investment of contributions. Assist the client account manager with necessary documentation for their responsibilities. Ensure accurate and timely processing of client work within target dates. Prioritize work to maintain Service Level Agreements. Assist the CSD Team Manager in monitoring transactional activity for Tariff and Fixed fee clients. Handle non-standard client/member queries. Perform any other duties and take on additional responsibilities as agreed upon. Complete timesheets daily. Update agreed goals on a monthly basis. Provide feedback to the CSD Team Manager on staff performance and progress against goals, highlighting any concerns. Comply with all Corporate Policies & Procedures (CPPs). About You Minimum of 5 years' experience in occupational pension scheme administration, including management and/or mentoring of team members. Analytical skills and logical problem-solving approach. Strong time management and prioritization skills. Attention to detail. Strong numeracy skills and ability to perform complex calculations. Effective communication skills with clients, scheme members, and colleagues. Desire to provide exceptional customer service. Ability to work independently and manage team member workloads. Self-motivated and open to change. Proficiency in Microsoft Office and pension administration systems. Ability to mentor and motivate team members. Compliance with corporate policies and procedures, as well as regulatory obligations. Eligible to work in the UK #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…-
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