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Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time{"title": "Administrative Assistant", "subtitle": "Customer Service Role", "content": "We are seeking an experienced administrative assistant to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional customer service to our clients, processing sales orders, and maintaining accurate...
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Customer Service
4 months ago
We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.
-Hybrid after probation
-£11.44/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7
Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions
What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours