Trainee Customer Service Clerk

7 months ago


Nottingham, United Kingdom Cairn Delivery Service Ltd Full time

Customer Service Representative Location NG17

As Trainee Customer Service Clerk, your role will include, but not be limited to, the following
- Provide exceptional customer service and support to clients
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Create clearances for Northern and Southern Irish freight once training has been provided
- Maintain accurate customer records and update information as needed
- Collaborate with internal teams to ensure customer satisfaction
- Entering consignments onto our system and manifesting jobs.
- Liaising with our Irish office and other UK depots to follow up on collections and deliveries.

**Skills**:

- Excellent verbal and written communication
- Ability to multi-task and prioritize tasks effectively
- Good working knowledge of Microsoft and computer systems.
- Customer service experience preferred

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team and be part of a company that values its employees and offers opportunities for growth.

Please submit your resume along with a cover letter highlighting your relevant experience.

**Salary**: From £8.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Free parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Trainee Customer Service Clerk


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