Switchboard Operator

2 weeks ago


Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time
Job overview

We are looking for motivated and passionate Neonatal nurses who would have the QIS (Qualified in Speciality) - candidates who have started their QIS training will also be considered

Registered Nurse position available to join our highly skilled team of nursing staff on SCBU Our SCBU is a Level 1 - 7 cot unit.

We are really proud that our unit has a gold accreditation for UNICEF Baby Friendly Initiative – the first in the UK.

Tracy, Sister in SCBU says “I have worked here for a number of years, and I take great pride in the high standard of care that we deliver for patients and their families. We are the only neonatal unit in the country to achieve the Gold Award for Unicef Baby Friendly. This is testament to the hard work and development opportunities that are constantly on offer in Harrogate. We have an experienced, caring and professional cadre of colleagues who are dedicated to supporting each other. We are constantly striving to improve ourselves and our services, and I am proud of the support that all staff give to each other.

We offer our Paediatric Nurses the opportunity to complete a rotation to the paediatric ward for a fixed term to maintain the inter working between Woodlands & SCBU.

Main duties of the job

A ‘level one unit’ means that the level of care provided is for babies of 32 weeks’ gestation and above. Babies below this gestation should be transferred to a level 3 unit in-utero. If this is not possible they will be stabilised after birth within SCBU and then retrieved by the Neonatal Network Transport Team, and transferred to a tertiary centre.

In addition to premature infants, a baby may also be admitted to SCBU if they require more care.

  • To be responsible for delivering care of the neonate in partnership with the family in all areas of the Special Care Baby Unit (SCBU).
  • To implement and evaluate family centred care and to be responsible for the delivery of care and assessment, development and evaluation of individual programmes of care.
  • To take delegated responsibility for a group of neonates, working as part of a team ensuring the smooth operational running of the Unit.
  • To be responsible for mentoring pre-registration students and more junior members of staff.
  • To act as Nurse in Charge of the shift as required - QIS training is mandatory for this post
  • To be responsible, with others, for cleaning the ward environment, storing equipment and goods safely.
  • To actively participate in personal and professional development.

Working for our organisation

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture – our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Detailed job description and main responsibilities

No matter what role you join us in at #teamHDFT, you can be assured of a warm welcome. We have recently faced huge challenges due to Covid-19 yet our teams always show professionalism of the highest standard, putting patient care at the centre of everything we do, whether they are working in our hospital services, providing support to clinical services or in our community teams

You will need to be committed to delivering a high standard of patient care, whilst maintaining your own personal professional development. We will provide a supportive environment and are committed to the professional development of our staff. The neonate and their family / carers are at the centre of everything we do and we are always looking at ways to improve. The unit operates on an 11.5 hr shift system on an internal rotation shift basis. Team working is an integral part of the running of our SCBU and this is an exciting opportunity for an enthusiastic and motivated nurse to join our team.

Become part of a great team promoting our Trust’s values – responsible, passionate and respectful. If you are dedicated to working in a team which strives to deliver excellence in neonatal care and are serious about pursuing a rewarding career, please do contact us.

Person specification Qualifications Essential criteria
  • Registered RN (Child) with NMC
  • Neonatal experience
  • Qualification in Speciality (Neonatal)
Desirable criteria
  • Safeguarding training
  • Teaching and assessing qualification
Experience Essential criteria
  • Demonstrates relevant neonatal experience and competent in the stabilisation of the neonate.
  • Demonstrate previous experience of working with children, infants and young persons
Desirable criteria
  • Neonatal Advanced Life Support (NALS)


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