Clinical Team Secretary
3 weeks ago
Job summary
Based at Mandala Centre we require a Clinical Team Secretary to join a friendly, dynamic and professional multi-disciplinary team working within our Nottingham Eating Disorders Service.
This role requires an experienced secretary to provide an efficient and comprehensive secretarial service to support the multi disciplinary team. The role would suit someone who is highly motivated, able to work on their own initiative and has a flexible and adaptable approach with excellent multi-tasking abilities. This role will specifically support the provision of Physical Blood Monitoring of all Eating disorder patients within both the CAMHS and Adult services. Candidate needs to be highly proficient in the use of Excel and data collection.
Our core business hours are to Monday to Friday.
Main duties of the job
Clear and effective communication skills Excellent knowledge of Microsoft Excel and databases Flexible approach to working practices Ability to prioritise workload Time management skills Ability to work without direction supervision Ability to communicate with clients, carers, staff and visitors in an appropriate manner Flexibility to cover admin colleagues Excellent telephone manner Ability to follow instructions and guidelines Knowledge of Confidentiality and the Data Protection Act Ability to demonstrate an understanding of Equality and Diversity principles Experience of working with databases, Microsoft Office, audio typing, minute taking
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you
#TeamNottsHC
Job description
Job responsibilities
The ideal candidate must be confident and have excellent communication skills. It is paramount that the candidate has the ability to multitask in this very busy demanding role. You must have knowledge of Microsoft packages including Outlook and Word to be able to format letters in a timely manner. Providing a full secretarial, electronic diary management service to medical consultants. The ideal candidate must be able to work confidently within a multi disciplinary team of nurses, consultants and support workers. With minimal audio typing the role will be mainly letterising GP letters from our Rio system. As a Team Clinical Secretary, you must have an excellent telephone manner when responding to demanding and sometimes distressing calls from our service drive forward our physical blood monitoring process, being innovative in your approach and supporting the training of colleagues in this area of expertise. The Clinical Team Secretary must be able to assist the Admin Lead and Clinical Team in adhering to performance targets by the retrieval of data from the Trusts reporting system. To cover in the absence of other admin colleagues across both the Mandala Site and Pebble Bridge, Hopewood Hospital. To undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms. Please note this post does not meet skill level required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above, however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevant skill and pay criteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - (
Person Specification
Qualifications
Essential
Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Desirable
ECDL Medical Terminology Audio Typing
Experience
Essential
Scheduling/ Diary Management Minute Taking Experience of working in a customer-facing role. High Level Microsoft Office software Previous experience of working in an office environment Ability to work as an effective team member.
Desirable
Experience of working within the NHS Knowledge of Patient Information Systems
Skills
Essential
Excellent interpersonal/communication skills, including excellent written and oral skills. Administrative Skills Excellent telephone manner. Good interpersonal skills. Good numeracy and literacy skills. Numerate
Values & Behaviours
Essential
All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
Physical requirements
Essential
Requirement for sitting in a restricted position for a substantial proportion of the working time There is an frequent requirement to set up meeting/training rooms
Training
Essential
Microsoft office packages eg Database, Excel, Word, Powerpoint Minute taking experience
Desirable
Customer Care
Knowledge
Essential
Computer literacy including word, excel, outlook, database Maintain electronic records/information on computer
Desirable
Knowledge of CQUIN targets Working knowledge of the NHS
Contractual Requirements
Essential
Ability to travel between venues Requirement to complete Mandatory Training-
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