Band 3 Booking Coordinator

5 days ago

Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job summary

We are looking to recruit a highly motivated, reliable, enthusiastic Imaging Bookings Coordinator to join the Radiology Department at Heartlands Hospital and the Community Diagnostic Centre (CDC) based at Washwood Heath. The CDC offers diagnostics services to UHB patients, and you must be able to engage positively with patient and colleagues.

The candidates should enjoy working under pressure in a very busy booking office and be flexible to work at Heartlands Hospital and at Washwood Heath CDC when required.

This post is full time ( hours) and a 12-month fixed term or secondment role with potential to become permanent.

The post holder will support the Radiology Department in booking our patients for their appropriate scans/images. The successful candidate must possess excellent communication skills and be IT competent. Duties include making and receiving of telephone calls, data entry and general clerical duties with the main focus of ensuring we utilise all available slots within our lists.

Heartlands Hospital and the CDC operates Monday -- Sunday, 8:00am -- 8pm.

Flexible working covering a 7-day service across 5 days, hours per week. This role will involve weekend work and the Bank holidays on a rotational basis

The Imaging Directorate provides 24/7 service delivery and has an established track record of service re-design and transformation. This vacancy offers an excellent opportunity to join a professional and dedicated Imaging team committed to providing a first-class service

Main duties of the job

*Responsible for ensuring that a professional, comprehensive administrative service is effectively delivered to all patients and members of the department. This will be through the correct processing of all diagnostic radiology requests, monitoring breach dates and correctly making appointments with strict adherence to Trust protocols. The post holder will work closely with clinicians, clinical leads and managers to ensure the delivery of diagnostic pathways.

*You will be multi-skilled, able to follow appointment booking templates and have an understanding of capacity and demand issues.

*You will be required to rotate through all areas of diagnostic imaging. This will include, but is not limited to: Ultrasound, MRI, CT, Interventional Radiology Day Unit, X-ray, and DEXA. Flexibility will be key in supporting the department to meet the needs of the service.

*As we work across all communities within Birmingham and Solihull, you'll be approachable, reliable, and able to build rapport with team members and visitors from a range of cultures and backgrounds.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (, GCE in A-C or GSCE Level 9-4). A pass in English and Maths is essential *Business Administration NVQ level 3 or equivalent experience in an administrative

Experience

Essential

*Experience of dealing with the public / customer service experience *Experience working with a range of Microsoft Office packages (, Word, Excel, and Outlook) *Experience of using IT systems *Understand confidentiality and apply the principles in in everyday working practices *Must be able to demonstrate an understanding of equality and diversity

Desirable

*Experience of working in a busy environment *Experience of working in healthcare

Additional Criteria

Essential

*Ability to travel to multiple sites *Ability to work under pressure and deal with stressful situation

  • Band 3 Booking Coordinator

    1 week ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We currently have a position for a Band 3 Imaging Co-ordinator position within the Ultrasound Bookings Team. This role will involve working closely with Radiologists, Radiographers, Bookings Team and most importantly, liaising with patients. The main purpose of this role is to work closely with the Modality Team Leader and Booking + Reception Manager to...

  • Band 3 Senior Booking Clerk

    2 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    **Senior Booking Centre Clerk - Band 3** We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. 1 X Part time 18.75 hours - Fixed Term contract for 12 months The main duties for the post holder will be to provide support to the Central Booking Service and...

  • Band 3 Senior Booking Clerk

    1 week ago

    Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Band 3 Senior Booking Clerk hours per week on an 18 month Fixed Term contractWe are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division.The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order...

  • Band 3 Booking Coordinator

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job overview**: The successful post holder will be joining Oncology/Haematology patient pathway co-ordinators team with the responsibility of co-ordinating outpatient and inpatient treatments ensuring patients are booked within cancer target wait times. Amongst other requirements excellent communication skills are required as this role is based in a fast...

  • Band 3 Endoscopy Booking Coordinator

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    We have four exciting opportunities that have become available in the Endoscopy Booking Service three full time and one part time posts for enthusiastic and motivated Booking Coordinators based at Queen Elizabeth Hospital, Birmingham. We are seeking team players that have a desire to deliver a gold standard service to the patients and Consultants in line...

  • Band 3 Booking coordinator

    6 days ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary To provide a robust and structured booking service to the Imaging Department within Good Hope Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service for patients managing appointments, recording and updating...

  • Band 3 Booking Coordinator

    4 days ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    Job summaryWant to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.We are looking to recruit a highly motivated, reliable, enthusiastic Imaging Bookings Coordinator to join the Radiology Department at Heartlands Hospital and the Community Diagnostic Centre (CDC) based at Washwood Heath. The CDC...

  • Band 3 Senior Booking Clerk

    1 week ago

    Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x Band 3 Senior Booking Clerk - Fixed term contract/Secondment for 9 monthsWe are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division.The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order...

  • Band 3 Booking Coordinator

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    The successful post holder will be joining Oncology/Haematology patient pathway co-ordinators team with the responsibility of co-ordinating outpatient and inpatient treatments ensuring patients are booked within cancer target wait times. Amongst other requirements excellent communication skills are required as this role is based in a fast paced office and...

  • Band 3 Endoscopy Booking Coordinator

    1 week ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We have four exciting opportunities that have become available in the Endoscopy Booking Service three full time and one part time posts for enthusiastic and motivated Booking Coordinators based at Queen Elizabeth Hospital, Birmingham. We are seeking team players that have a desire to deliver a gold standard service to the patients and...

  • Band 3 Booking Coordinator

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To provide a robust and structured booking service to the Imaging Department within the Queen Elizabeth Hospital Site, supporting all imaging modalities. To ensure that lists are filled to capacity and fully utilised to aid with meeting trust targets and KPI's. To provide a telephone service for patients managing appointments, recording and...

  • Booking Coordinator

    4 weeks ago

    Birmingham, United Kingdom Page Personnel HR Full time

    The role of Booking Coordinator is to coordinate bookings, allocating work to organisation intermediaries spread across England and Wales. **Client Details** Page Personnel are representing a Legal Organisation based in Birmingham. **Description** The key responsibilities of the Booking Coordinator are to; - Act on own initiative and carry out duties...

  • Band 3 Senior Booking Clerk

    4 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x Band 3 Senior Booking Clerk - Fixed term contract/Secondment for 9 months We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in...

  • Band 3 Estates Administrator

    2 months ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Band 3 Administration & Clerical - Full Time 37.5 hrs per week We have one post available at Heartlands Hospital. Salary An opportunity has arisen for a Band 3 Administrator to join the busy teams at Heartlands Hospital. Operating and maintaining efficient Administration services of information, files and records, The post is to process the day to day...

  • Band 3 Estates Administrator

    4 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Band 3 Administration & Clerical - Full Time 37.5 hrs per week We have one post available at Heartlands Hospital. Salary An opportunity has arisen for a Band 3 Administrator to join the busy teams at Heartlands Hospital. Operating and maintaining efficient Administration services of information, files and records, The post is to process the day to day...

  • Band 3 PET CT Bookings

    4 weeks ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

    Job Description Band 3 PET CT Bookings & Reception Officer Location Birmingham B : Job summary The Birmingham PET Centre is a specialised imaging facility based at the Queen Elizabeth Birmingham Hospital, providing PET-CT scans predominantly under a national NHSE contract to Alliance Medical. The service actively participates in R&D. The Birmingham PET...

  • Band 3 PET CT Bookings

    1 month ago

    Birmingham, Birmingham, United Kingdom University Hospitals Birmingham Full time

    Job Description Band 3 PET CT Bookings & Reception Officer Location Birmingham B : Job summary The Birmingham PET Centre is a specialised imaging facility based at the Queen Elizabeth Birmingham Hospital, providing PET-CT scans predominantly under a national NHSE contract to Alliance Medical. The service actively participates in R&D. The Birmingham PET...

  • Band 3 Booking Coordinator-oncology and Haematology

    3 weeks ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The successful post holder will be joining Oncology/Haematology patient pathway co-ordinators team with the responsibility of co-ordinating outpatient and inpatient treatments ensuring patients are booked within cancer target wait times. Amongst other requirements excellent communication skills are required as this role is based in a fast...

  • Band 3 Senior Booking Clerk

    4 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x Senior Booking Clerk - 30.5 hours per week We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order to provide a prompt and...

  • Band 3 Senior Booking Clerk

    3 weeks ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    1 x Senior Booking Centre Clerk We are looking for enthusiastic, hard-working staff members to work in our busy Central Booking Service (CBS) within the Children and Families Division. The main duties for the post holder will be to provide support to the Central Booking Service and Operational Team Leader in order to provide a prompt and professional...