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Administrator

2 months ago

Gillingham, United Kingdom Senseco Systems Limited Full time

• Manage and oversee team inboxes, ensuring that all communications are handled efficiently and escalated when necessary.

• Take a lead role in maintaining the engineers' diaries and workloads.

• Ensure prompt and accurate responses to client inquiries

• Manage escalations and build long-term client relationships to ensure customer satisfaction.

• Take a proactive role in obtaining quotes for materials required for operations.

• General administration duties, to assist where necessary.

• Assist the Senior Operations Support Administrator

• Assist in general office tasks such as filing, photocopying, and data entry.

Skills and competencies:

• Good organisational skills

• Familiarity with business software such as Microsoft Office

• A high level of confidentiality

• Excellent interpersonal and customer-facing skills

• Strong communication skills, both written and verbal

• The flexibility and willingness to learn

• To enjoy working with people

• The ability to work as part of a team, but also autonomously

• The ability to work accurately, with attention to detail

• Computer Literature