Customer Service Representatives

5 months ago


Glasgow, United Kingdom Bill Gosling Outsourcing Full time

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started

We are looking to hire Customer Service Agents to join our Glasgow team located just a 5-minute walk from Glasgow Central Station. This is an exciting opportunity to further enhance your customer service skills. Come work with a Global company with lots of career growth opportunities

WHAT’S IN IT FOR YOU

Full Time Opportunities at 37.5 or 40 hours a week

Office opening times Monday – Friday between 8:30am and 17:30pm

Competitive Salary

Hybrid work model available

Increasing holiday entitlement (28 to 33 days / year) / “Birthday” paid time off

FREE Employee Assistance Programme and Wellbeing Platform

Be part of our Engagement Committee

Opportunity to win incentives

Opportunities for career progression through leadership development programmes - Majority of our Production Leadership team started as an agent

Employee referral programme - Refer a friend / family and earn extra money for every referral hired

ABOUT YOU
We are looking for Customer Service Agents who are enthusiastic about customer service, with a genuine enjoyment of talking to people on the phone. If you are empathetic, an excellent listener, possess a passion for helping others and have a strong desire to grow and drive your career forward we want to hear from you Join our team and make a difference in our customers' lives.

WHAT OUR CUSTOMER SERVICE AGENTS DO:

Inbound and outbound communications with customers through telephone / e-mail / chat / SMS / web-site

Provide top customer service to help our customers resolve their accounts and offer additional support

Understand our clients’ products and services to help find the best solutions for the customer

Update customer files with appropriate information in the multiple databases available, as required

ABOUT US
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started
We used to have a boring name (another in the large crowd of 3-letter acronyms) - it’s ok, we admit it - but over the years, our company’s unique heartbeat has come to the forefront and now we’re named after a fictional goose; talk about a turnaround
We know it might be an unusual choice. But it was important to us that our name reflected the driving forces of our company and one of our central inspirations: our people, the way we work, and “The Gift of the Goose” (as described in Ken Blanchard’s 1997 business book Gung Ho).
So there you have it, but, rest assured, we’re not just a quirky name. We’re an experience built on trust, transparency, agile solutions, strong values, and certainty of supply. No matter what, these wings don’t ever stop a’ flappin’.



  • Glasgow, Glasgow City, United Kingdom Select Service Partner UK Ltd Full time £12

    Job Summary:We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Millies Cookies - Buchanan Galleries, Glasgow. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide excellent customer service...


  • Glasgow, United Kingdom Kent Recruitment Bureau Full time

    Glasgow | Work from home | £500-£1000 Permanent | Full-time / Part-time | JBOR42 **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn...


  • Glasgow, United Kingdom Hartford Advisers Full time

    Company Description Hartford Advisers is a corporate research and advisory firm specializing in enhanced due diligence and background screening. We provide critical information to clients during the commercial decision-making process by analyzing companies and their leadership teams ahead of - or during - transactions, partnerships, and appointments. Role...


  • Glasgow, United Kingdom Brand Visionaries Full time

    Exciting Opportunity in Glasgow - Customer Service Representative! Are you a highly motivated and customer-focused individual ready to embark on a rewarding career in customer service? Brand Visionaries, in collaboration with a leading sales and marketing company, is actively seeking enthusiastic Customer Service Representatives to join their Edinburgh...


  • Glasgow, Glasgow City, United Kingdom City Facilities Management Holdings Ltd Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at City Facilities Management Holdings Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a...


  • Glasgow, Glasgow City, United Kingdom Rentokil Initial Full time

    Customer Service Representative OpportunityWe are seeking a part-time Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key Responsibilities:Respond...


  • Glasgow, United Kingdom Kent Recruitment Bureau Full time

    Glasgow | Work from home | £500-£1000 Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn an...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing an outstanding customer experience, ensuring a clean, safe, and welcoming environment, and collaborating with team members to ensure smooth and efficient operations.Key...


  • Glasgow, Glasgow City, United Kingdom HSBC Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt HSBC, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in helping our customers resolve their queries in a friendly and professional manner.Key Responsibilities:Provide telephone-based...


  • Glasgow, Glasgow City, United Kingdom HSBC Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt HSBC, we're committed to delivering exceptional customer service. As a Customer Service Representative, you'll play a vital role in helping our customers resolve their queries in a friendly and professional manner.Key Responsibilities:Provide telephone-based...


  • Glasgow, Glasgow City, United Kingdom SSP Group Full time

    Customer Service RepresentativeAs a Customer Service Representative at SSP Group, you will be the face of our brand, providing exceptional customer experiences in a fast-paced environment. You will engage with customers, ensure a clean and safe environment, and collaborate with team members to deliver smooth operations.Key Responsibilities:Provide...


  • Glasgow, Glasgow City, United Kingdom Kura Full time

    Customer Service RepresentativeKura, a leading provider of outsourced contact centre solutions, is seeking a skilled Customer Service Representative to join its team. As a Customer Service Representative, you will play a crucial role in ensuring customers' concerns are addressed promptly and resolved effectively.Key Responsibilities:Assist customers via...


  • Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...


  • Glasgow, Glasgow City, United Kingdom Rentokil Initial Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a part-time Customer Service Representative to join our team at Rentokil Initial. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, responding to their queries, and resolving any issues in a timely and professional...


  • Glasgow, Glasgow City, United Kingdom Teleperformance Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...


  • Glasgow, Glasgow City, United Kingdom Teleperformance Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...


  • Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full time

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team in Glasgow. As a key contact for our tenants and landlords, you'll provide exceptional support throughout the tenancy duration.With strong communication skills and a customer-centric approach, you'll build rapport with customers, negotiate effectively, and...


  • Glasgow, Glasgow City, United Kingdom Teleperformance Full time

    Customer Service RepresentativeTeleperformance is a leading contact centre employer that works with household name clients to deliver world-class customer service. We have a fantastic opportunity for a Customer Service Representative to join our Lloyds Banking Division campaign.Key Responsibilities:Answer inbound calls with enthusiasm and a desire to help...


  • Glasgow, Glasgow City, United Kingdom HSBC Full time

    {"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAs a Customer Service Representative at HSBC, you will be the face of our company, providing top-notch service to our customers. You will be responsible for communicating transparently with excellent interpersonal skills to deliver amazing customer service, being...


  • Glasgow, Glasgow City, United Kingdom HSBC Full time

    {"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAs a Customer Service Representative at HSBC, you will be the face of our company, providing top-notch service to our customers. You will be responsible for communicating transparently with excellent interpersonal skills to deliver amazing customer service, being...