Area Care Manager

2 weeks ago


StokeonTrent, United Kingdom Helping Hands Home Care Full time

Location: Stoke-on-Trent

The Role:

This is a rare opportunity for an Area Manager to join the Senior Management team within Helping Hands. You will be responsible for delivering and promoting the highest quality of care throughout your region and providing vision and direction to a team of highly motivated and passionate branch managers. As Area Manager you will be empowered to deliver consistent leadership that allow your branch managers to successfully manage their branches, achieve KPI’s and targets and make decisions that impact on the growth, profitability and development of the region.

Key to your success will be your ability to work strategically, supporting your branches in quality, compliance and business growth. You will be familiar with CQC frameworks, Key Lines of Enquiry and develop this knowledge with branch managers and teams to ensure we deliver a consistent quality driven service.

Main Responsibilities
  • Provide expert leadership, guidance and direction to branches in relation to operational performance, quality and compliance
  • Identify areas of opportunity to improve the development and profitability of the branches
  • Ensure “Best Practice” is shared throughout the region
  • Ensure the compliance and quality of the branches is met in line with CQC standards and legislation
  • To ensure all policies and procedures are communicated and implemented effectively within the branches
  • Responsible for the recruitment of staff within the region
Who you are:

At Helping Hands, we give our staff the flexibility to lead, manage and make decisions in the best interest of our staff and customers. Joining us will mean that you are able to draw upon your operational leadership experience to run your region how you believe is best. We believe this provides a productive working environment where you are motivated to make an impact each day. In addition to this we also offer a wide range of employee benefits including:

  • Competitive Salary
  • 23 days annual leave + Bank Holidays
  • You'll be eligible to apply for a Blue Light Card
  • Employee Assistance Programme
  • Car Allowance + Expenses

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.



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