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Meetings & Events Operations Supervisor - Bar

3 months ago

Glasgow, United Kingdom Radisson Blu Hotel Glasgow Full time

Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world’s most dynamic and fast-growing hotel companies. By saying yes, you will become part of our worldwide success story.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Meetings & Events Operations Supervisor - Bar to join our dynamic team here at Radisson Blu, Glasgow

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise

We are a living Wage Employer


What We Offer Our  Meetings & Events Operations Supervisor - Bar

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

  • Special rates for our team members, and friends and families while travelling and staying in our hotels
  • We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
  • Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
  • Contributory pension scheme and Life Assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through Health Assured
  • Fantastic opportunities to progress
  • 28 days holiday for full time team members
  • Free use of our leisure, pool and gym facilities at off-peak times *where applicable

Do you have an appetite for all things Meetings & Events? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Meetings & Events Operations Supervisor - Bar, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the  Meetings & Events Operations Supervisor - Bar  :


-Supports the smooth running of the meetings & events department, where all aspects of the guest meetings & events service experience are delivered to the highest levels
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
-Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
-Supervises the food & beverage team fostering a culture of growth, development and performance within the department
-Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the  Meetings & Events Operations Supervisor - Bar:


-Experience in meetings & events 
-Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions with proven problem-solving capabilities offering support where required
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experience of working with IT systems on various platforms
-Strong communication skills