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Meeting and Events Operations Supervisor

2 months ago

Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time

About the Role:

Klarent Hospitality Limited is seeking a highly skilled and experienced Meeting and Events Operations Supervisor to join our team. As a Meeting and Events Operations Supervisor, you will be responsible for supervising Meeting and Events operations to deliver an excellent Guest and Member experience.

Key Responsibilities:

  • Supervise Meeting and Events operations to ensure seamless execution of events
  • Delegate tasks to team members in line with function sheets and assist with meeting departmental targets
  • Ensure compliance with brand standards and hotel security, fire regulations, and all health and safety legislation
  • Assist Meeting and Events Manager with training and developing the team
  • Supervise the set-up and breakdown of large-scale Conferences, Dinners, and Events
  • Supervise the set-up and breakdown of smaller meeting/conference rooms
  • Be a main point of contact for conference and events organisers
  • Handle customer and client complaints and resolve issues
  • Take charge of running smaller scale Conferences, Dinners, and Events in the absence of senior Meeting and Events management
  • Supervise team members in areas covering performance, personal presentation, and time keeping

Requirements:

  • At least 2 years of experience in a hotel meeting and events department
  • Previous experience in liaising with meeting and event organisers/clients
  • Previous experience in the service of food while adhering to food safety/allergens laws
  • Ability to work a mixture of early mornings, evenings, and weekends

About Us:

Klarent Hospitality Limited operates branded hotels in key locations across the UK and Ireland. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. We offer excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio.