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Meeting and Events Operations Supervisor

2 months ago

Glasgow, United Kingdom DoubleTree by Hilton Hotel Glasgow Central Full time
About the Role

We are seeking a highly skilled and experienced Meeting and Events Operations Supervisor to join our team at DoubleTree by Hilton Hotel Glasgow Central. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our meeting and events department.

Key Responsibilities
  • Supervise the set-up and breakdown of large-scale conferences, dinners, and events
  • Supervise the set-up and breakdown of smaller meeting/conference rooms
  • Act as the main point of contact for conference and events organizers
  • Handle customer and client complaints and resolve issues efficiently
  • Take charge of running smaller-scale conferences, dinners, and events in the absence of senior meeting and events management
  • Supervise team members in areas covering performance, personal presentation, and timekeeping
Requirements
  • At least 2 years of experience in a hotel meeting and events department
  • Previous experience in liaising with meeting and event organizers/clients
  • Previous experience in serving food while adhering to food safety and allergens laws
What We Offer

We offer our employees excellent opportunities to grow and develop within the DoubleTree by Hilton Hotel Glasgow Central team. We pride ourselves on ensuring that our staff are rewarded and recognized for their hard work, commitments, and long service.

We operate branded hotels in key locations across the UK and Ireland, and we will nurture talent and smart investment to drive superior performance and growth.