Band 8a Mental Health Case Manager
4 days ago
Job summary
As a Case Manager in the SWPC care, the post holder will work as part ofa dynamic team in delivering an effective service to ensure safe and effective carepathways are in place for service users of specialised health care settingswithin the NHS and Independent sectors. The post holder will be required tosupport clinical staff and managers across Devon, Plymouth and Cornwall and asappropriate across the South West region and out of area.
Working as part of themental health team responsible for the provision of care for specialised mentalhealth, the post holder will provide clinical support for a designated caseloadto enable the ongoing therapeutic interventions of service users in specialisedhealth care. The aim of this clinical support is to have oversight of robustaccess assessments, ensure that each service user is placed in the leastrestrictive setting with the appropriate level of supportive interventions toenable their eventual discharge into the communitywhere this is a safe option or maintain their individual needs if theyremain in a care setting.
The role will support the business in driving transformation as well asvalue for money in planning, commissioning and service delivery.
Main duties of the job
Key Working Relationships
Operate effectively in a flexible and demanding environment andproactively engage with key internal and external stakeholders.
Communicate and provide highly complex information to a wide range ofinternal and external stakeholders. (verbal, written and numerical)
Deal with potentially aggressive/antagonistic situations as required.
Work and engage constructively with stakeholders on a range of businesssensitive issues.
Nurture key relationships and maintain networks internally andexternally.
Apply a structured change management approach and methodology inrelation to change management.
Partnership and cross boundary working
Work across multiple providers within the NHS and Independent Sector tosupport delivery of successful outcomes for service users
Work with all other Regional case managers in the management ofparticularly complex cases such as personality disorder and those with learningdisabilities as well as delayed discharges.
Work in collaboration with services within the South West Region tomanage relationships with CCG commissioned providers that provide the referraland aftercare components of the pathway
Work in collaboration with local authorities, third sector and otherstatutory bodies (such as MAPPA, Police, HMPPS, MoJ and CJS) in the managementof effective usage of the specialised mental health services.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please refer to the full Job Description and Person specificationattached to this advert which will provide further information on this role.
Person Specification
Qualifications
Essential
Registered Mental Health / Learning Disability Nurse or other registered health or social care professional Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Experience
Essential
Evidence of post qualifying and continuing professional development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Must have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations. Hold current accreditation with relevant professional body.
Knowledge and Skills
Essential
Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation. Extensive knowledge of one or more specialist areas, acquired through post graduate diploma or equivalent experience or training, plus further specialist knowledge or experience to masters level equivalent. Such specialist areas will be: Adult Secure - Mental Health / Learning Disability / ABI Child and Adolescent Mental Health Services (CAMHS) including secure Eating Disorders (Adults/CAMHS) Deaf Services Gender Services Extensive knowledge and experience of risk assessment and risk management. Development and maintenance of therapeutic alliance with service users and their families /cares. High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHSCB resources. Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes. Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Ability to analyse complex facts and situations and develop a range of options.-
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