Current jobs related to Self-Pay Administrator - Central London - Bupa

  • Self-pay Administrator

    4 months ago

    London, United Kingdom Bupa Global Full time

    Self-Pay Administrator **Job Description**: **Self-Pay Administrator** **High Street Kensington Office, W8 5ED** **Permanent** **£30,000 + Excellent benefits** **Full time hours - 37. 5** **The usual opening hours are between 08:00 - 18:00 Mon to Fri. You are however expected to work flexibly if required. Subject to change dependent on business...

  • Self Pay Coordinator

    3 months ago

    London, United Kingdom Fortius Full time

    **Job Title** Self Pay Coordinator **Department** Surgical Indirect **Line Manager** Head of Surgical Business **Location** 18 Bentinck Street FSC / FCL 66 Wigmore Street **Contract type **Permanent/Full time **About Fortius** The Fortius Group is the UK's leading private orthopaedic and sports injury group. Founded in London by a group of leading...

  • Patient Access Officer Self-pay

    3 months ago

    London, United Kingdom HCA Healthcare UK Full time

    **Location**:The Portland Hospital **Department**:Patient Access **Contract**:Permanent and full time 37.5 hours/week - Monday to Friday on rotational shift basis (07:00 AM to 18:00 PM) **Salary - **£25,000 to £27,000 depending on experience and skills **About the Role** We have a great opportunity for a Patient Access Officer to join our Self-Pay...

  • Self Pay Lead

    3 months ago

    London, United Kingdom Cadogan Clinic Full time

    **Job description** We're looking for a Self Pay / Surgical Clinic Lead who is ambitious, driven, and ready to shape a new role and team at the Clinic. As the first member of this new team, you'll be responsible for driving the conversion rate of high value surgical patients, and enhancing overall patient and consultant experience during visits to our...

  • Assistant Manager for Self-Storage Facility

    1 month ago

    London, Greater London, United Kingdom Shurgard Self Storage Full time

    Assistant Manager for Self-Storage Facility - £23,608 plus monthly incentives and benefits Shurgard Self Storage is a leading provider in the self-storage industry across Europe. LET'S DISCUSS THE ROLE Let's explore the BENEFITS Consistent monthly salary with established working hours. Standard work schedule: Monday to Friday, 09:00 -...

  • Fleet Administrator

    4 months ago

    London, United Kingdom Simple Self Drive Full time

    **COMPANY**: Simple Self Drive **ROLE**: Fleet Administrator / Workshop Administrator **LOCATION**: London (RM8) **TERM**: Full time/Permanent **HOURS**: 40 hrs per week **SALARY**: £28,000 - £30,000 **The Company** Simple Self Drive is a leading London based PCO/ Private Hire vehicle self drive rental company based in London with an extensive fleet...

  • Fleet Administrator

    4 months ago

    London, United Kingdom Simple Self Drive Full time

    **COMPANY**: Simple Self Drive **ROLE**: Fleet Administrator / Workshop Administrator **LOCATION**: London (RM8) **TERM**: Full time/Permanent **HOURS**: 40 hrs per week **SALARY**: £28,000 - £30,000 **The Company** Simple Self Drive is a leading London based PCO/ Private Hire vehicle self drive rental company based in London with an extensive fleet...

  • Pcn and Fines Administrator

    4 months ago

    London, United Kingdom Simple Self Drive Full time

    COMPANY: Simple Self Drive ROLE: PCN & Fines Administrator (Car Hire) LOCATION: London (RM8) TERM: Permanent HOURS: 20+ hrs per week (may turn full-time) SALARY: £20,000 - £25,000 THE COMPANY Simple Self Drive is a leading London based PCO/ private Hire vehicle rental company with a growing fleet of vehicles. We’ve been around for over 20 years and...

  • Fleet Administrator

    4 months ago

    London, United Kingdom Simple Self Drive Full time

    **COMPANY**: Simple Self Drive **ROLE**: Fleet Administrator **LOCATION**: London (RM8) **TERM**: Full time/Permanent **HOURS**: 40 hrs per week **SALARY**:starting £25,000 **The Company** Simple Self Drive has 20 years of experience in the PCO/Private Hire vehicle self-drive rental market and is a market leader with a sizable fleet that is constantly...

  • Team Administrator

    4 months ago

    London, United Kingdom Bridges Self-Management Full time

    As the Team Administrator, you will be working as part of the small but highly impactful Bridges Self-Management team and will provide high quality customer support to everybody that engages with our services. You’ll be providing administrative support to the team, including playing an active role in our workshop planning, co-ordination and delivery, being...

  • Administrative Coordinator and Sales Specialist

    1 month ago

    London, United Kingdom Express Self Storage Full time

    Job Title: Administrative Coordinator and Sales SpecialistLocation: North FinchleySchedule: Part-time (3 days a week) with flexibility for additional shifts as needed. Full-time options are also available.Overview: We are looking for a proactive and customer-focused individual to fill the role of Administrative Coordinator and Sales Specialist. This position...

  • Team Administrator

    3 months ago

    London, United Kingdom Bridges Self Management Full time

    As the Team Administrator, you will be working as part of the small but highly impactful Bridges Self-Management team and will provide high quality customer support to everybody that engages with our services. You’ll be providing administrative support to the team, including playing an active role in our workshop planning and delivery, being a first point...

  • Pay & Reward Administrator

    4 months ago

    London, United Kingdom Quadient Full time

    Quadient delivers exceptional experiences with passion. We continually strive to innovate and reimage something new. That inspires and motivates people to exceed expectations. Our business success is underpinned by the trust that our clients invest in our products, and in our commitment to delivering the very best solutions. This trust is earned by great...

  • Self- Employed Personal Assistants

    6 days ago

    London, United Kingdom Dr LBL Consulting Full time

    The HG Hair Growth Clinic is a leading clinic specialising in the diagnosis and treatment of hair and scalp disorders. Located in the heart of Portman Square, we are dedicated to providing personalised and effective care to our patients. We are seeking an organised and efficient Personal Assistant to support our clinic operations and contribute to our...

  • Self- Employed Personal Assistants

    6 days ago

    London, United Kingdom Dr LBL Consulting Full time

    The HG Hair Growth Clinic is a leading clinic specialising in the diagnosis and treatment of hair and scalp disorders. Located in the heart of Portman Square, we are dedicated to providing personalised and effective care to our patients. We are seeking an organised and efficient Personal Assistant to support our clinic operations and contribute to our...

  • Settlements Administrator

    3 hours ago

    Central London, United Kingdom Tiger Recruitment Full time

    Job Title: Settlements/OMA fantastic opportunity has arisen for a skilled settlements administrator/OM to join our team in London.Key Responsibilities:Report all bond trades via BloombergPrepare Contract Notes and ensure deals verificationManage settlement instructionMonitor and reconcile all trades resolving any issuesCRM management and stakeholder...

  • Executive Assistant to Director

    4 months ago

    London, United Kingdom Pay Check Limited Full time

    **Job Title: Executive Assistant** **Location**:Battersea **Reports to**:Director **Job Purpose**:To support and enable the Director to focus on strategic business initiatives while efficiently handling day-to-day tasks. **Main Duties and Responsibilities** **Executive Support** - Regular office attendance is essential to ensure seamless support during...

  • Administrative Coordinator

    2 weeks ago

    Central London, United Kingdom Angela Mortimer Plc - Veronica Wint division. Full time

    About the RoleWe are seeking a highly organized and administrative professional to join our team at Angela Mortimer Plc - Veronica Wint division as an Administrative Assistant.Key ResponsibilitiesProvide administrative support to the team, including coordinating meetings, managing files, and performing general office duties.Coordinate and manage meetings,...

  • Administrative Coordinator

    2 weeks ago

    Central London, United Kingdom Angela Mortimer Plc - Veronica Wint division. Full time

    About the RoleWe are seeking a highly organized and administrative professional to join our team at Angela Mortimer Plc - Veronica Wint division as an Administrative Assistant.Key ResponsibilitiesProvide administrative support to the team, including coordinating meetings, managing files, and performing general office duties.Coordinate and manage meetings,...

  • Administrative Coordinator

    2 weeks ago

    Central London, United Kingdom Angela Mortimer Plc - Veronica Wint division. Full time

    Job DescriptionWe are seeking a highly organized and administrative professional to join our team at Angela Mortimer Plc - Veronica Wint division as an Administrative Assistant.Key Responsibilities:Perform general office duties, including managing administrative files and providing office support.Coordinate and manage meetings, ensuring seamless...

Self-Pay Administrator

4 months ago

Central London, United Kingdom Bupa Full time

Job Description:

Self-Pay Administrator

High Street Kensington Office, W8 5ED

Permanent

£30,000 + Excellent benefits

Hybrid working subject to performance

Full time hours – 37.5

The usual opening hours are between 08:00 – 18:00 Mon to Fri. You are however expected to work flexibly if required. Subject to change dependent on business requirement

We make health happen.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

Role Overview

As a Self-Pay Administrator, you will provide excellent customer service to existing and prospective self-pay patients. The successful candidate will provide a smooth and personalised service by understanding the reasons for seeking treatment and discussing knowledgably the various self-pay options, including different hospital packages. You’ll promote the benefits of Cromwell Hospital, including consultants and treatments available, and assuring patients that they are in the hands of the most capable in the private healthcare industry. The role requires exceptional telephone and email communication skills, dealing with both incoming and outgoing calls and emails.

Y ou’ll help us make health happen by :

To deliver work-class customer service communicating professionally with our self-pay patients with information regarding treatment, pricing, packages, consultants available and appointment availability. Offering a concierge service supporting them on their patient journey. To act as a key contact for consultants and medical secretaries to gain information about the self-pay process as well as receive quotations and further general support. Answer telephone, webform and email enquiries within the specified SLA timeframe, providing an exceptional customer experience at every opportunity. Support patients with finance applications where necessary and liaising with both our finance partner and Admissions Teams where required to facilitate a smooth patient journey. Understand how to track self-pay patient activity from consultation to discharge, making recommendations to optimise the patient experience and meet the monthly revenue targets. To work with the Marketing Team to understand the drivers for self-pay patients and advise on optimising marketing performance. Support the rest of the Contact Centre when required in answering telephone calls and booking appointments for non self-pay patients To ensure the qualitative delivery of service to patients at all times. Ensure the delivery of service against core standard operating models. Thorough understanding of product / service including opportunities to be gained. Adopt the prescribed approach to clearly explain services and procedures including handling obstacles to convert enquiries to confirmed bookings as appropriate. Build strong working relationship with patients and promote the services of Cromwell hospital. Develop strong internal relationships with other teams in the hospital including general business support. Analyse / understand the market and competition to facilitate engagement plan.

Key Skills / Qualifications needed for this role:

Experience in a sales, customer service, account management or business development role is essential. Good financial numeracy with the ability to calculate procedure prices quickly. Exceptional communication skills across face-to-face, telephone and email. Excellent verbal and written English. Flexible and proactive approach, able to problem solve on the spot and seek solutions. Good stakeholder management / relationship building skills. A good understanding of the Private Healthcare business would be desirable.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Support with travel costs via a season ticket loan or cycle2work Various other benefits and online discounts Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.