Temporary Staffing Assistant Co-ordinator, Band 3
4 weeks ago
Job summary
The post holder will play a key role in the smooth running and continuous improvement of our Medical temporary staffing processes. A vital service that works closely with clinical areas organising suitable cover to ensure quality of care for our patients.
Working in a close and friendly team you will work in a fast paced environment handling day-to-day tasks such as new shifts to cover, complaints, data entry, and general queries.
If you are a creative person with a passion for innovation and improving quality this could be the role for you - the successful candidate will work closely with the team and wider department to constantly find ways of improving how we work.
Main duties of the job
1) Respond to incoming queries and shift cover requests
This will require strong planning and meticulous working skills
2) Input and update the Temporary Staffing System
Good IT and Data understanding skills will be key to this
3) Manage the Temporary Staffing Email inbox
Being a good organiser will be beneficial in this area.
4) Liaise with Clinics to support the temporary staffing process
Excellent communications and inter-personnel skills with be highly advantageous here
5) Attend Weekly team catch ups
6) Attend monthly Team Meetings
7) Undertake Training as required
8) Maintain a high-level of confidentiality
About us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Job description
Job responsibilities
- Line Manager/ Bank Office Staff
- Medical Teams and General Managers
- Senior Nurses/Lead Nurses/Clinical Nurse Managers/ Ward Managers
- Bank Nurses and Medical Locums
- Ward staff
- External agencies
- Agency staff
- Payroll staff
- Training and education department personnel
Person Specification
Qualifications
Essential
A-Levels, T-Level and/or equivalent experience Recent and continued professional development (CPD)
Experience
Essential
Experience of working in a busy administrative environment, delivery a full range of secretarial and administrative procedures Previous experience of working towards targets/deadlines
Desirable
Previous experience working within clinical environments Previous experience delivering training/ workshops
Knowledge/ Skills
Essential
Knowledge of confidentiality and data protection legislation and is able to use discretion where necessary Knowledge of complaints management process Advanced skills using Microsoft Office (Excel, Outlook, PowerPoint & Word)
Desirable
Knowledge of Medical Temporary staffing platforms such as Allocate Knowledge of continuous improvement practices-
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