Portering Co-ordinator, Band B1

2 months ago


Gloucester, United Kingdom Gloucestershire Managed Services Full time

Portering Co-ordinator x 3

To be the Portering Co-ordinator with day to day line management responsibility for portering, operational security and operational waste services. Provide the best care to our patients 24hrs a day.

Provide leadership and management in the delivery of a high quality, responsive, efficient and effective service. As a key member of the team the post holder is required to manage and deploy resources effectively ensuring that performance standards are achieved through leadership and effective monitoring systems.

To ensure that the highest level of service is delivered and maintained by building a well led and effective team with high standards who cooperate and engage with each other and deliver a customer focused service.
Provide clear leadership, be a positive role model, provide motivation and actively promote both the GMS vision and strategic aims and values
Build a strong relationship with service users via formal and informal communications and through attending meeting and departmental visits on a regular basis. Promote the teams in a positive manner. Address any concerns in a professional, empathetic and sensitive way using negotiation skills and good judgment as appropriate

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Maintain department records to demonstrate compliances with Health and Safety, SIA licensing criteria, staff records and payroll, stock controls and range of documents required for audit purposes

Collect Key Performance Indicators information for the site portering and operational waste services to ensure compliance with contract management arrangements and ensure reports are submitting on time

Ensuring statutory responsibilities, health and safety legislation and service specific guidance requirements are met; and identifying risk areas and escalate to head of facilities

Communicates and engages with staff to ensure that communication is clear and understood, involves staff in the decisions that affects them.
Maintains effective working relationships with colleagues and engages positively and effectively with external providers, colleagues and other external stakeholders



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