Quality, Safety

2 weeks ago

Cardiff, United Kingdom Velindre University NHS Trust Full time

Job summary

If you are passionate about patient and blood donor safety, and improving quality in healthcare, an exciting opportunity has arisen at Velindre University NHS Trust. We are looking for a motivated and committed Quality, Safety, and Assurance Manager to join our Trust-wide team.

In this crucial role, you will support the Head of Quality, Safety & Assurance to ensure the highest standards of patient and donor safety, regulatory compliance, and continuous improvement across our services. Key responsibilities include managing incidents and concerns, supporting patient experience, and ensuring compliance with national standards and policies, such as Putting Things Right and the Duty of Candour.

You will lead efforts in triangulating quality and safety metrics, benchmarking, and horizon scanning, while managing systems such as Datix and CIVICA. Your role will involve coordinating safety alerts, conducting incident investigations, and supporting external reviews and inspections.

As an excellent communicator and collaborator, you will work closely with Divisional Quality & Safety teams to promote efficient, effective, and patient-centred care. By translating learning into actionable improvements and fostering a positive learning culture, you will help drive our mission to provide exceptional care to our patients and donors.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The quality of Velindre University NHS Trust's "the Trust" clinical and donor care and the safety of its patients and donors are fundamental to its excellence. The role will work within the Quality and Safety team and is responsible for supporting the delivery of the Trusts responsibilities in relation to Quality, Safety, Regulation and experience. This includes meeting all Putting Things Right and Quality & Engagement Act legislative requirements and the implementation of the National and Trusts Quality & Safety Framework. The role is to proactively drive and support a safety and learning culture that focuses on high quality care standards, preventing avoidable harm, avoidable death by using evidence best practice, lessons learned and data to identify incident themes and trends, and areas for improvement. This will include continual theme analysis and the production of Board level assurance and exception reports.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

Degree in relevant health related subject or equivalent experience Evidence of continuous professional development Bronze Improving Quality Together or equivalent experience Specialist knowledge of quality and safety including incident investigations, managing risk and improving the patient experience Knowledge of Putting Things Right (Regulations and Guidance) & Wales Quality & Engagement Act Working knowledge of the DATIX system Knowledge quality and safety reporting structures within the NHS in Wales Ability to accurately analyse, interpret and report trends from data collection Knowledge of audit and research methods Working knowledge of safeguarding processes and the Mental Capacity Act

Desirable

Registered Practitioner ( Nursing Midwifery Council/Health & Care Professionals Council) Silver Improving Quality Together Project management qualification

Experience

Essential

Relevant experience in any of the following areas: service improvement, quality or safety, performance improvement Experience of working with patients and relatives Experience of management of complaints, and incidents Experience of people management Experience of multidisciplinary and partnership working Experience of clinical audit

Desirable

Experience of quality improvement projects Experience of project management Experience of working with partner organisations

Other

Essential

Works flexibly and able to travel across the Trust as part of role and attending meetings

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