Customer Service Advisor
4 weeks ago
We are currently hiring for a Temp Call Handler/ Customer Service Operative to join our growing team based out of Thame, Oxfordshire.
Purpose:
As a Call Handler you will spend your day assisting residents with their repair issues, answering calls and booking appointments for our operatives to visit their properties and undertake works. This will include:
- Answer incoming calls from residents with regards to repairs issues
- Understanding and diagnosing repair requests
- Managing incoming repairs inbox and allocating repairs works appropriately
- Scheduling work for operatives to attend properties and undertake works
Qualifications
- Good attention to detail
- Preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face (i.e. retail / hospitality).
- The main thing for us is that you have a positive can-do attitude and are a great team player.
- A strong communicator with a great telephone manner and a genuine desire to help people on a daily basis.
Additional Information
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation
As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
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