Assistant Business Manager
4 weeks ago
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the RoleYou act as the ultimate Charlotte Tilbury ambassador in Travel Retail by leading and engaging your team with the unique Tilbury vision. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on never-ending Tilbury Terminal. Not only do you dare to dream it – you dare to do it across the border
As an Assistant Business Manager, you will:- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
- Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
- Lead by example to promote exceptional customer service and creating a customer experience.
- Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
- Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
- Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
- Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
- Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
- Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.
- You are flexibility required to work 5 days on a shift basis, working both early shifts and late shifts
- You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.
- Retail management experience
- A genuine passion for the beauty industry
- Commercial acumen
- People management experience.
- Strategic planning experience
- We offer a structured induction programme – Charlotte’s Magic Academy. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
- Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals
- You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy so you can be a true brand advocate.
- Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
- Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page
-
Business Insights Consultant
1 week ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeAs a Senior Customer Insight Analyst at our organization, you will play a key role in transforming customer data into actionable insights that drive business strategies.You will collect, analyze, and interpret data to uncover patterns and trends that shape our customer strategies, improve campaign performance, and enhance the overall customer experience.Key...
-
Head of Business Insights
1 month ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeAbout Our Company:We are an equal opportunities employer and do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.The Role:You will be responsible for providing senior stakeholders with timely, detailed, and meaningful insights on...
-
Business Intelligence Data Strategist
1 month ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeTransform Customer Insights into Business SuccessCome and work with our team as a Senior Customer Insight Analyst at CAVU, where you will play a pivotal role in transforming raw customer data into actionable insights that drive our business strategies.You will collect, analyze, and interpret large datasets to uncover patterns and trends that shape our...
-
Sales Business Development Representative
4 weeks ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeJob Description:The Sales Business Development Representative will be responsible for contacting new and established customers, making outbound sales calls, and receiving inbound customer sales calls. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key...
-
Telecommunications Account Manager
4 weeks ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeJob Overview:We are seeking a highly motivated Telecommunications Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and delivering exceptional customer service.Key Responsibilities:• Developing and...
-
Landside Asset Manager
22 hours ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeAbout the RoleThe Landside Asset Development Manager plays a crucial role in supporting Manchester Airport's growth ambitions by ensuring that necessary infrastructure is in place at the right time.This involves collaborating with the Masterplanning team to translate the masterplan into a tangible delivery plan, engaging with internal and external...
-
Business Insights Manager
6 days ago
Manchester, United Kingdom Peninsula Business Services Limited Full timeJob Title: Financial Data AnalystWe are seeking an experienced Financial Data Analyst to join our finance team in Salford Quays/Central London/Leeds/Staines, UK/Hybrid. This is an exciting opportunity to work closely with the Commercial Finance Manager to drive business growth and improve commercial processes.Main ResponsibilitiesData Analysis: Analyse large...
-
Flexi General Manager
1 month ago
Manchester, United Kingdom In - Manager Recruitment Full timeFlexi General Manager - Manchester Area At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from...
-
Assistant Business Manager
7 months ago
Manchester, United Kingdom Coty Full timeASSISTANT BUSINESS MANAGER – GUCCI MANCHESTER, SELFRIDGES (TRAFFORD CENTRE) FULL TIME, 37.5 HOURS A WEEK COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to range of social causes as well as seeking to minimize its...
-
Customer Experience Data Specialist
18 hours ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeAre you a seasoned data analyst looking for a new challenge? Do you have a passion for delivering actionable insights that drive business growth? If so, we want to hear from you!We are seeking a senior insight analyst to join our Program Manager, EMEA/APAC team, where you will play a pivotal role in shaping our customer strategies and enhancing overall...
-
Business Assistant
1 month ago
Manchester, United Kingdom CV-Library Full timeJob Title: Business Assistant Duration: 3 months Job Type: Temporary Location: Manchester, Hybrid working Pay Rate: £13 per hour (weekly pay) Start Date: ASAP Background Checks: DBS and Basic Credit Check Required Hours: Full time, 37.5 hours per week Overview: The Business Assistant role supports a small group of senior leaders, anticipating...
-
Business Assistant
4 weeks ago
Manchester, United Kingdom Rullion Limited Full timeJob Title: Business Assistant Duration: 3 months Job Type: Temporary Location: Manchester, Hybrid working Pay Rate: £13 per hour (weekly pay) Start Date: ASAP Background Checks: DBS and Basic Credit Check Required Hours: Full time, 37.5 hours per week Overview: The Business Assistant role supports a small group of senior leaders, anticipating their...
-
Dynamic Restaurant Leader
1 month ago
Manchester, United Kingdom In - Manager Recruitment Full timeWe are In-Manager Recruitment, and we are seeking a skilled Restaurant General Manager to join our team in the Manchester area.The successful candidate will have a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. They will possess leadership skills that prioritise empowering their teams, fostering a...
-
Head Of Finance
1 week ago
Manchester, United Kingdom Program Manager, EmeaApac Full timeAt MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support...
-
Customer Care Officer
7 months ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...
-
Customer Care Representative
7 months ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively in both English and Spanish to assist bilingual customers. - Analyze customer needs and provide appropriate solutions or recommendations. -...
-
HR Administrative Assistant
1 week ago
Manchester, United Kingdom Hays Business Support Full timeYour new company Hays are recruiting for a temporary HR Administrator. This role is immediate, starting for 3-6 months, dependent on business needs. This role is based in Manchester City Centre. Your new role You will assist the HR team with all administrative duties, provide first point of contact for telephone calls, coordinate meetings, maintain filing...
-
Implementation Project Manager
3 weeks ago
Manchester, United Kingdom K3 Business Technologies Group Full timeWe are looking for an experienced Implementation Project Manager to join our team. As a key member of our implementation team, you will be responsible for managing multiple complex projects with varying objectives and milestones. You will need to have excellent project management skills, including the ability to enforce agreed project governance and escalate...
-
Native Speaker Customer Care Officer
6 months ago
Manchester, United Kingdom Eco Assets Manager Full time**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...
-
Financial Planning and Analysis Director
1 month ago
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeAbout Us:Our company has formed from the union of MAGO, MAG USA, and our network of direct-to-consumer brands. We drive market-leading passenger spend for airports across the world.The Role:You will play a key role in providing a mature risk management culture, embedding effective risk and control matrices, and risk scanning activities for the finance...