Business Insights Consultant
2 days ago
As a Senior Customer Insight Analyst at our organization, you will play a key role in transforming customer data into actionable insights that drive business strategies.
You will collect, analyze, and interpret data to uncover patterns and trends that shape our customer strategies, improve campaign performance, and enhance the overall customer experience.
Key Responsibilities:
- Lead initiatives that proactively address customer challenges, forecast behavior, and identify growth opportunities.
- Work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.
About You:
- 5+ years of hands-on data analysis experience.
- Proficient in data visualization tools like Google Data Studio, Tableau, and PowerBI.
- Strong SQL skills, particularly with relational databases.
- Experience with CRM programs, customer segmentation, and lifecycle analysis.
- Organized, with the ability to manage multiple projects simultaneously.
What We Offer:
- $85,000 - $110,000 per year, depending on location and experience.
- 25 days of paid holiday time, plus 4 flexible bank holidays.
- 10% company pension plan.
- Annual bonus scheme.
- A host of flexible benefits and discounts.
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