Senior Wordings Specialist

3 months ago


Croydon, United Kingdom Zurich Insurance Company Full time

Location: We’re flexible You can be based from any of our UK offices

Closing date for applications: 14th July 2024

The opportunity

Are you detail-oriented with a background in policy wordings, and do you have experience or knowledge of Property underwriting or claims? If so, we would love to hear from you

In this role, you’ll have the opportunity to join a team of experienced Senior Wording Technicians, operating within the CUO’s reporting line as part of the Technical Underwriting function.

What will you be doing?

Help draft new policy wordings or revise existing wordings in line with underwriting requirements Help to review and analyse policy wordings to identify any technical discrepancies, ambiguities or cover gaps, or language incompatible with the clarity required by the Financial Conduct Authority Within delegated authority, provide technical support to underwriters and other stakeholders with wording-related queries or concerns Collaborate with stakeholders across Underwriting (Market-Facing and Technical), Claims, Legal, and our broker partners to ensure policy wordings are accurate, compliant, and aligned with underwriting and wording governance requirements Variously lead and partake in cross-function dialogue in the provision/acceptance and articulation of property covers Contribute to training content composition and delivery Support the strategic wording objectives of the business.

What are we looking for?

Property experience in an underwriting and/or claims setting Knowledge of insurance policy wordings, including different types of coverage and exclusions; previous experience as a Wordings Technician or similar role within the insurance industry is important Strong analytical skills with the ability to identify and resolve wording-related issues Excellent attention to detail and a commitment to accuracy and clarity Effective communication skills to collaborate with various stakeholders and explain complex concepts in a clear and concise manner Proficient in the Microsoft 365 environment.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our culture 

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, for which we’ve won numerous awards. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture.

We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.



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