Business Analyst

4 weeks ago

Redditch, United Kingdom Halfords Full time

Job Purpose

 

The Business Analyst will play a central role in collaborating across the Halfords Group to collate requirements to align the needs of business units with the capabilities delivered by Information Technology. 

 

Key Responsibilities

  • Develop a detailed knowledge of Halfords business processes and systems.
  • Work with stakeholders to establish how best to implement strategy using the existing systems– or identifying required change.
  • Engage with key business stakeholders to maintain awareness of strategic, tactical, and operational change that may impact upon Technology & provide a conduit for business information to flow into the Technology team.
  • Support the definition, documentation, and continuous improvement of Halfords Business Analysis methodology. 
  • Apply a standard methodology to undertaking structured Business Analysis engagements, agree objectives with stakeholders and plan engagements accordingly. 
  • Have the ability and experience to employ various tools and techniques to complete engagements; including, but not exclusively, focus interviews, surveys, statistical analysis, work study, process analysis and re-design, Lean/Six Sigma techniques, Agile/Scrum methodologies, system analysis, data flow analysis. 
  • Assess risk, impact, and dependencies on the delivery of developments and communicate accordingly.
  • Produce, or assist stakeholders in the production of required documentation including, but not exclusive to; use cases/stories, requirements documents, gap analysis, process/data flows, project reports and lessons learned reviews.
  • Manage changes to requirements through effective use of change control processes.
  • Work with internal and external stakeholders including third party suppliers.
  • Lead by example, being proactive rather than reactive.
  • Actively seek to enhance knowledge of Value Streams/ Agile and Waterfall ways of working and champion those throughout the business.

 

 

 

Key Skills/Experience

 

  • Excellent business analysis skills with knowledge and experience of Agile and traditional software analysis and development methodologies (E.g. SDLC/Waterfall and Agile/Scrum).
  • Ability to engage with management level stakeholders and work collaboratively with stakeholders at all levels.
  • Demonstrates awareness of the broader importance of NFRs and data requirements.
  • Knowledge in modelling techniques such as business process modelling, UML, user cases/user stories/Epics, User Journeys, API interface modelling and specifications.
  • Excellent communication and presentation skills - proficient verbal and written, using appropriate techniques based on the audience.
  • Technology knowledge & technical awareness.
  • Experience of integrated multi-channel retail.
  • Proven ability to illustrate complex concepts in an easy to understand way.
  • Financial acumen and commercial awareness with the ability to understand financial and accounting implications of decisions.
  • Problem solving and trouble-shooting.
  • Decision making – the ability to make decisions individually and as part of a team.
  • Consultancy skill set – including negotiating and influencing skills.

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