Senior PMO Analyst

Job Purpose
The Senior PMO Analyst is responsible for supporting the Technology PMO Manager in establishing and managing the core governance and control processes across the Technology Delivery department. 

The Technology Delivery function delivers a wide range of Change which the Senior PMO Analyst will support. This will involve the Senior PMO Analyst working with Programme, Project, Digital and Value Stream Teams to provide effective management of core delivery activities, helping to ensure delivery to time, quality and budget, irrespective of methodology used,

Key Responsibilities

• Support the embedding and continuous improvement of PMO methods, standards, tools and processes across all initiatives and provide relevant guidance to Delivery managers across the Programme, Project, Digital and Value Stream Teams.
• Deputise for the Technology PMO Manager where required
• Support the PMO and Delivery Managers in ensuring that all initiatives undertaken are properly defined, resourced and managed in accordance with the agreed change frameworks
• Work with Programme and Project Managers and Digital and Value Stream Leads to support the creation and tracking of project and sprint plans highlighting key milestones and critical path activities.
• Facilitate the Technology Delivery resource management process, including resource capacity planning and reporting actuals
• Support the delivery and ongoing tracking of resource plans, highlighting, where necessary, any gaps between demand and availability of all resources.
• Assist the PMO Manager with reporting and analysis to support Tech Delivery planning and prioritisation including annual resource planning, pipeline decisions and any subsequent portfolio, programme or project reviews
• Facilitate effective risk, issue and dependency management across all initiatives, providing support and challenge to Project Managers where required.
• Coordinate the updating and maintenance of risk, issue and dependency logs
• Support the delivery and review of weekly reports from the Technology Project Managers, tracking progress against plans and providing feedback and challenge where required
• Support effective tracking and reporting of all relevant initiatives, tracking progress against plans, providing feedback and highlighting points for escalation where required.
• Support the PMO Manager in the delivery of management information (MI) packs where required
• Maintain and update the project deliverables register
• Support the effective management of the repositories for project data and documentation including Monday.com, JIRA and SharePoint
• Maintain and proactively use the central project register to govern at portfolio level, working closely with the Transformation Office.
• Establish and manage reviews through the IT health check process to drive quality assurance
• Support the process for Stage Gate Approvals and assist in preparing the project for a gateway review and sign off
• Ensure that the Halfords change request process is adhered to by Project Managers for all initiatives
• Log and track change requests on the project and ensure that impact is being assessed
• Assist in the creation of communications pieces, plans and approach
• Support the management of the Business IT PMO mailbox
• Assist in the creation of portfolio and programme communications, plans and approach
• Work with key stakeholders, including the People Team, to ensure a smooth on-boarding process for any new resources to the Tech Delivery Team
• Support budget vs spend tracking and undertake Finance health checks with delivery managers (PM or VSDL) and Finance BPs
• Monitor the updating of budget trackers as capex invoices are processed
• Coordinate monthly capex accruals, submit to finance within required deadlines
• Support the monitoring and reporting of expected benefits (financial and otherwise) for Tech Delivery.
• Coordinate the process for timesheet submission, working with Delivery managers and Finance to ensure appropriate validation and reconciliation to finance trackers
• Support the coordination and processing of RAFs, contracts and PO's for relevant contractor resource and 3rd Party SOWs
• Support the process for supplier on-boarding and contract negotiations

Key Skills/Experience

• Experience of providing high quality PMO support
• Understanding of project management principles and lifecycle.
• In-depth knowledge of project management methodologies, based on Prince 2 plus experience of Agile methodologies
• Experience in the use of suitable PMO software and tools
• Good attention to detail
• Excellent oral, written and presentation skills.
• Confident to present to small groups.
• Experience in managing project finances, tracking against budgets
• Confident dealing with all levels of the organisation
• Collaborates well
• Excellent Organisational skills.
• Qualifications – A recognised Project, Programme, PMO or Portfolio qualification e.g.PRINCE2, P30, APMP.

Core Behaviours:

• Customer obsessed  - internal and end external customer
• Commercially focused on benefits and costs
• Collaborative and team working
• Proactive and can do attitude
• Ability to work at pace and in a high pressure environment
• Embracing change – flexible in approach to ways of working, ability to adapt to change and being open to new ideas
• Communication with multiple levels of stakeholders and external partners
• Innovative and ability to think laterally

Leading by example and living the Halfords values

Please note, this role will require the incumbent to work from our Redditch offices at least two days per week.