Remote IT Engineer/Helpdesk Engineer

2 weeks ago


Redditch Worcestershire, United Kingdom Clear IT Recruitment Limited Full time

Our client is seeking a Senior IT Engineer to be based on a hybrid basis, on one of their sites, in either Redditch, Manchester or Sheffield.
Manage security incidents and alerts flagged by the Security Operations Centre, Secureworks
• Working with the IT Manager and third parties to improve the organisation's overall security
• Take ownership of any business-critical 3rd Line support tickets through to resolution
• Provide 2nd and 3rd Line Support in all technical areas
• Proactively manage deployment, planning and maintenance of software and hardware in conjunction with IT Manager
• Proactively manage and maintain Active Directory, Office 365, Group policy, user accounts and relevant file security permissions
Firewall implementation and configuration and vendor technologies e.g. Experience in a 3rd Line Service Desk Analyst role with exposure to…..
• Windows 10,11 Windows Server 2016, 2019 Remote Desktop/Terminal services environments
• Patch deployment and software upgrades
• HP\Dell server and networking hardware
• Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Job Title: Senior IT Engineer - 5312
Name * Email * Telephone * Attach your CV If you are human, leave this field blank. 2 Station Road, BrundallNorwich, NR13 5LA For Legal & Financial Recruitment, please visit:
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