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Capacity Manager

2 months ago

Stansted, United Kingdom MANCHESTER AIRPORT PLC Full time
Summary

 

  • Capacity Manager
  • Permanent role based at London Stansted
  • Hybrid working for a better work / life balance
Why MAG?

 

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

 

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities.  Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

 

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

 

  • Bonus scheme
  • 11% company contribution pension
  • 25 days holiday plus bank holidays
  • Free parking
  • Subsidised public transport
  • Huge range of company discounts
  • Free Virtual GP service, available 24 hours a day, 7 days a week
  • Care Concierge service
The role

 

Your role as a Capacity Manager in our Planning Services function will be to support London Stansted airport with technical guidance and expertise on how to optimise the use of its resources and facilities, with specific focus on our transformation programmes.

 

You will lead the delivery of an annual 5-year capacity assessment that aligns with the commercial and operational goals of the airport, as well as the regulatory and customer requirements.

 

You will also identify priority areas for analysis and work closely with the Capacity Planners/Analysts to ensure consistency and quality of the capacity planning methods and tools. Additionally, you will act as the main liaison between the group’s other airports (Manchester & East Midlands) to solve short-term and medium-term capacity challenges.

 

Furthermore, you will assist the Head of Capacity Planning in maintaining the best practices and standards for capacity planning across Stansted airport and group wide, including developing and refining analytical processes and tools.

 

What will make you successful in the role?

 

To be successful in this role, you will need to have a solid background in airport capacity planning, with relevant qualifications and/or extensive experience in this field. You will also need to have strong communication and facilitation skills, as well as the ability to engage with various stakeholders  at all levels and balance their needs effectively and able to present complex information in a concise manner. You will be proficient in using Microsoft Office Tools, especially Excel and Power BI, and ideally have some experience with CAST Terminal and/or CAST Stand Allocation.

 

You will have a good understanding of the airport industry, operations, customers, and regulations, and be able to apply your analytical reasoning skills to solve problems and generate solutions.

 

You will be proactive, curious, and keen to learn new things, and demonstrate enthusiasm for innovation and change. You will also have a strong commercial acumen and awareness of the current business environment and challenges.

 

It is highly desirable that you have at least 5 years of experience in a strategic planning role in an airport or similar organisation, where you have conducted and managed planning and analytical studies.