Duty Operations Controller

3 months ago

Stansted Mountfitchet, United Kingdom Harrods Aviation Full time

**Job Title**:Duty Operations Controller

**Location**: Stansted

**Salary**: £39,392 per annum

**Job Type**:Permanent, full-time (40 hours per week)

**Must have the right to live and work in the UK**

**Must hold a Full UK driving licence**

Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service.

**JOB DESCRIPTION**

**THE ROLE**:
Reporting to the Operations Manager, the role of Duty Operations Controller, a first line supervisory role requires an assertive, experienced individual with a can do attitude, who believes in delivering the highest level of Customer Service to ensure the reputation and name of Harrods Aviation is held in the highest regard by our Customers.

Responsible for controlling and planning the day to day operation, the Duty Operations Controller will be required to oversee all aspects of aircraft handling and flight planning.

The role will include delegating tasks to the Operations Assistants, accepting flights by completing an analysis on the capacity level and co-ordination and liaison with both customers and staff.

You will also be responsible for the day to day management of the Operations Assistants.

**HOURS OF WORK**:
The Stansted base operates 24 hours per day, 7 days per week, 365 days per year - as a result, the successful applicant must be flexible and professional.

You will be required to work as part of a team which will include working days, lates, nights, weekends and bank holidays.

This will normally be a 6 on 3 off shift pattern (40 hours per week), however flexibility will be required due to the possibility of occasional lone working or workload, in which case actual shift times may be varied.

**THE SUCCESSFUL CANDIDATE**:
Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential.

Good computer skills and administration skills (Microsoft packages, general working knowledge of systems) are an essential requirement.

A full UK driving license is essential, as is holding the right to live and work in the UK.

You will also need to have a 5-year checkable history in order to obtain an airport ID pass.

**BENEFITS**
- Enhanced annual leave entitlements
- Holiday Purchase Scheme
- Happy Birthday Day
- Harrods Rewards Card (staff discount)
- Full uniform provided
- Onsite Parking

Please click on the **APPLY** button to send your CV and Cover Letter for this role.

  • Stockroom Operations Assistant

    2 days ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Warehouse Assistant

    2 days ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Inventory Management Specialist

    2 days ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Stockroom Coordinator

    2 hours ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Stockroom Coordinator

    2 days ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Stock Replenishment Specialist

    3 weeks ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Join Our Team at World Duty FreeAttractive hourly compensationComprehensive benefits package: complimentary parking, incentive program, wellness support, employee discounts, travel perks, life insurance, retirement plan, health cash plan (dental, optical, medical, fitness discounts)Permanent, part-time position with a bi-weekly shift scheduleKey...

  • Overnight Stocking Associate

    3 weeks ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Overnight Stocking Associate | Back of House Retail Team Member Location – Stansted Airport Compensation – Competitive hourly wage + 15% night shift premium Benefits - Exceptional perks including complimentary parking, bonus opportunities, wellbeing support (EAP), employee discounts, travel concessions, life insurance, pension plan, and health cash plan...

  • Overnight Stocking Associate

    1 hour ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Overnight Stocking Associate | Back of House Retail Team Member Location – Stansted Airport Compensation – Competitive hourly wage + 15% night shift premium Benefits - Exceptional perks including complimentary parking, bonus opportunities, wellbeing support (EAP), employee discounts, travel concessions, life insurance, pension plan, and health cash plan...

  • Night Replenishment Coordinator

    2 days ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Back of House Retail Specialist

    2 days ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, unpacking pallet trucks and allocating...

  • Back of House Retail Specialist

    1 hour ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, unpacking pallet trucks and allocating...

  • Replenishment Assistant

    3 months ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Replenishment Assistant | Back of house Retail Assistant Location  – Stansted Airport Pay  – Competitive hourly rate Bonus  - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness...

  • Night Replenishment Assistant

    3 months ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Night  Replenishment Assistant | Back of house Retail Assistant Location  – Stansted Airport Pay  – Competitive hourly rate + 15% night shift premium  Bonus  - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental,...

  • Customer Support Representative

    3 weeks ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Position: Customer Service Assistant Location: Stansted Airport Compensation: Competitive salary with excellent benefits, including a 20% premium for early morning shifts (4am-6am) Contract: 24.5 hours per week, with opportunities for overtime, permanent position Shift Pattern: Two-week rotating schedule between 3am and 10pm Role Overview: As a Customer...

  • Document Controller

    3 months ago

    Stansted Mountfitchet, United Kingdom Ryanair Full time

    AES (Aircraft Engineering Services Ltd) are inviting applications for Document Controllers to be based at Stansted Airport on 4D4O (12hr) rotations, working in cooperation with our client Ryanair, Europe's largest airline. With a fleet of 565+ aircraft, including the introduction of the Boeing 737-8200 “Gamechanger”, Ryanair offer exceptional career...

  • Customer Service Assistant

    3 months ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Customer Assistant – Customer Service Advisor Location  – Stansted Airport Pay  – competitive rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract -  24.5 hours per week, plus overtime, permanent Working pattern  - 2 week rolling shift pattern between the hours of...

  • Operations Controller

    3 months ago

    Stansted, United Kingdom Inflite Engineering Services Ltd Full time

    **JOB PURPOSE**: To provide a first line supervisory role requires an assertive, experienced individual with a can do attitude, who believes in delivering the highest level of Customer Service to ensure the reputation and name of Inflite the Jet Centre is held in the highest regard by our Customers. **MAIN RESPONSIBILITIES AND DUTIES**: - Controlling and...

  • Client Service Associate

    3 weeks ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Position Title: Customer Service Assistant Location: Stansted Airport Compensation: Competitive salary with excellent benefits, including a 20% premium for early morning shifts (4am-6am). Contract Type: Permanent, 24.5 hours per week, with opportunities for overtime. Work Schedule: Two-week rotating shift pattern from 3am to 10pm. Role Overview: As a...

  • Retail Customer Advisor

    3 weeks ago

    Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

    Position Title: Customer Service Assistant Location: Stansted Airport Compensation: Competitive salary with excellent benefits, including a 20% premium for early morning shifts. Contract Type: Permanent, 24.5 hours per week, with opportunities for overtime. Shift Pattern: Two-week rotating schedule between 3am and 10pm. Role Overview: As a Customer Service...

  • Document Controller

    3 weeks ago

    Stansted Mountfitchet, United Kingdom JMC Aviation Full time

    JMC Aviation are working with a FBO company based in Stansted, looking to recruit a new Document Controller to join their team.This client is well known for outstanding levels of service in their FBO facility, offering outstanding customer service to their high-end clientele from arrival to aircraft. The family run business aids their candidates in building...