Hospital Administrator

4 weeks ago

Helston, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

Job summary

We are currently looking for an administrator to join the Administration Team at Helston Community Hospital.

The post is part-time working hours per week and will include some evenings, weekends and Bank Holidays. The hour shifts are rostered and cannot be fixed or set days.

A uniform is provided and the flexibility to work additional hours to meet service need would be an advantage, but is not essential.

The primary duty of the postholder will be to alternate between the busy inpatient ward and main will need to be extremely organised and pay close attention to detail and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary.

Previous experience of working in a patient or client-focused environment will be an advantage, as will experience of working in a busy reception.

Training and support will be given to the successful applicant.

Main duties of the job

To provide full clerical and administrative support to theInpatient ward, the Outpatients' Department, the Minor Injury Unit (MIU) and/or the clinical teams. There is a requirement to cover the ward and main reception, on a rostered admin rota, which are key functions within the hospital.

To be the first point of contact for all patients, visitors and members of the public attending the hospital and to ensure they are fully assisted as required.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.

Person Specification

Education / Qualifications

Essential

Basic numeracy and literacy skills Knowledge and experience of using Microsoft office or similar applications NVQ or RSA 2 or equivalent experience Experience of working in an administrative setting Experience of managing electronic and paper-based diary / appointment systems Healthcare / NHS administrative experience

Skills and Aptitude

Essential

Word processing and data inputting skills Ability to communicate clearly on telephone and face to face Experience of working in a client or customer focussed environment Experience of working in a reception

Knowledge and abilities

Essential

Ability to use initiative to prioritise duties Willing to undertake further development and training as necessary

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