Hospital Administrator

**Hospital Administrator - Helston Community Hospital**:
**Band 2**:
**Main area**
- Helston Community Hospital - Inpatients/Outpatients/Reception/MIU
- **Grade**
- Band 2
- **Contract**
- Permanent: 7 day service - will include some evenings, weekends and Bank Holidays
- **Hours**
- Full time
- Part time

37.5 hours per week (Shifts are 7.5 hours - not fixed or set days)
- **Job ref**
- 201-23-708**Site**
- Helston Community Hospital
- **Town**
- Helston
- **Salary**
- £22,383 pro rata, per annum
- **Salary period**
- Yearly
- **Closing**
- 01/06/2023 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**
- _Care based on what matters to people. _
- _Care provided at home or close to home. _
- _Improvement through learning, research and innovation. _
- _Prevention and alternatives to hospital._

**_Great Organisation_**
- _Buildings that support health and wellbeing. _
- _Technology enabled care. _
- _Care teams are supported by responsive corporate services. _
- _Safe, efficient, effective and productive._

**_Great People_**
- _A place people love to work and feel valued. _
- _Living our values with staff (all voices count). _
- _Attract, grow and develop talent. _
- _Leaders with compassion, who continuously learn and listen._

**_Great Partner_**
- _Encourage and enable effective partnerships. _
- _Joined-up community services. _
- _Work with others to maximise workforce opportunities. _
- _Reduce our impact on the environment._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
To provide full clerical and administrative support to the Inpatient ward, the Outpatients' Department, the Minor Injury Unit (MIU) and/or the clinical teams. There will also be a requirement to cover the main reception, which is a key function within the hospital.

To be the first point of contact for all patients, visitors and members of the public attending the hospital and to ensure they are fully assisted as required.

**Main duties of the job**:
We are currently looking for an administrator to join the Administration Team at Helston Community Hospital.

The post is full-time working 37.5 hours per week, although part-time will be considered, and does include some evenings, weekends and Bank Holidays. The 7.5 hour shifts are rostered and will not be fixed or set days.

A uniform is provided and the flexibility to work additional hours to meet service need would be an advantage but is not essential.

The primary duty of the postholder will be to alternate between the busy inpatient ward and main reception. You will need to be extremely organised and pay close attention to detail and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary.

Previous experience of working in a patient or client-focused environment will be an advantage, as will experience of working in a busy reception.

Training and support will be given to the successful applicant.

**Working for our organisation**:

- We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.- We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.- Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.- We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.- Just over 532,000 people live here. A third of p